Patient Systems OfficerNHS

Job summary

We are seeking enthusiastic Patient Systems Officers on a fixed term contract until 30 September 2027.

This role offers an exciting opportunity to join the Patient Systems Team developing and providing technical support and technical systems administration for TEWV's portfolio of Patient Information Systems including CITO, Electronic Prescribing, Paris, Rio and SystmOne.

We are committed to supporting our staff in achieving a healthy work-life balance, alongside offering an excellent range of benefits for you and your family.

We want our staff to feel valued, supported and part of a close-knit team at TEWV where everyone's voice is heard and appreciated.

We are committed to supporting our staff with their continuous professional development.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main duties of the job

The successful post holder will undertake system administration and configuration of large-scale patient systems.

You will provide 2nd Line Support to effectively resolve customer issues and problems.

In addition to this, the post holder will plan, deliver and evaluate appropriate systems developments using the Agile and waterfall methodology.

You will undertake System upgrades (including testing, configuration and issue management) both in and out of core hours.

You will collaborate with clinical teams to understand their needs and how the patient management system can be improved to enhance patient care.

Job description

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.

About us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.