Civic Building Attendant

About the Role This is an important role in the smooth running of Magdalen House and the Town Halls. The Civic Building Attendant will play a crucial part in ensuring that visitors accessing Council services receive a professional and welcoming experience. As one of the first points of contact within the building, the post holder will greet visitors, provide information and guidance, and signpost them to the appropriate Council service, team, or officer who can assist them further. The post holder will help maintain a safe, secure, and orderly environment for staff, elected members, contractors, and members of the public. Where challenging or sensitive situations arise, the Attendant will manage these calmly, professionally, and confidently, ensuring the wellbeing of all building users while maintaining excellent customer service standards. In addition to public-facing responsibilities, the Attendant will provide day-to-day support to Council staff based in Magdalen House and the Town Halls. This includes coordinating and reporting building maintenance issues, liaising with the Building Maintenance Team, assisting with access arrangements, and directing contractors to the relevant work locations. The role requires a flexible and proactive individual who can adapt to changing priorities and respond effectively to operational requirements as they arise. Please see Appendix A (page 10) for a full copy of the Job Description and Person Specification. The closing date for this vacancy is Friday 28th August 2026. Provisional interview dates are Friday 11th September 2026. Position type: Full Time