Clinical Coordinator GP (Maternity Cover)GP Practice
Job summary
This is a senior GP role that supports clinicians across Integrated Urgent Care (IUC) and the System Clinical Assessment Service (CAS), alongside patient consultations.
You'll be the steady, senior clinical voice colleagues turn to when decisions are complex, capacity is tight, and patients need the right care quickly. You'll help keep urgent care flowing safely, with a clear focus on supporting community management wherever possible and avoiding unnecessary hospital admissions.
You'll work closely with clinical and operational colleagues, including joined-up leadership with the Shift Manager. You can work solely as a Clinical Coordinator or build a wider portfolio across Severnside and BrisDoc services.
Main duties of the job
Working as a Clinical Coordinator (CC) is varied and interesting, with lots of interaction with clinical and operational colleagues in IUC and System CAS, plus consulting with patients and healthcare professionals.
You'll offer accessible clinical advice and support across elements of Severnside IUC, including:
Mental Health Integrated Access Partnership (IAP): supporting mental health colleagues with physical health assessments and prescribing
System Clinical Assessment Service (CAS): a multidisciplinary team supporting remote clinical assessment of patients who might otherwise be directed to emergency department or ambulance dispositions
Weekday Professional Line: mainly adult medical admission avoidance, plus some patient consultations
Covid Medicine Delivery Unit (CMDU) the remote assessment of patients referred for consideration of covid antiviral medications.
Frailty-ACE (Assessment & Coordination for Emergency and urgent care): assessing frail patients who might otherwise be conveyed to hospital and coordinating community pathways where appropriate
Out of Hours (OOH): telephone/remote consulting, face-to-face appointments and home visits
Portfolio option: work solely as a Clinical Coordinator, or undertake Clinical Coordinator shifts as part of a wider portfolio in Severnside or BrisDoc's practice services.
About us
BrisDoc is an employee-owned social enterprise that has been providing NHS healthcare for over twenty years. Serving more than one million patients across Bristol, North Somerset, and South Gloucestershire, BrisDoc offers a range of primary care services, including:
Severnside Integrated Urgent Care (IUC): A 24/7 NHS urgent care service combining NHS 111 and the GP Out of Hours Service, and more, ensuring patients receive timely medical attention when their GP practice is closed
In-Hours Primary Care: Operating GP practices such as Broadmead Medical Centre and Charlotte Keel Medical Practice, providing comprehensive healthcare services during standard hours
Homeless Health Service: Dedicated to addressing the healthcare needs of homeless individuals, offering support through clinics and outreach teams
As a social enterprise, BrisDoc prioritises the health of its patients, environmental sustainability, and the social and economic well-being of the community. The organisation is committed to reducing health inequalities and improving overall well-being.
At BrisDoc, we are proud to be anemployee-ownedorganisation, meaning every member of our team is a 'co-owner' with a real stake in the success of the business. This unique structure empowers our staff to influence decisions, shape the future direction of the organisation, and take pride in the care and services we provide.
Job description
Job responsibilities
Excellent communication skills and a proactive approach to building strong relationships and links with the clinical and operational colleagues on shift, across Severnside IUC teams.
Close liaison with the operational Shift Manager as part of joined up clinical and operational leadership on shift
Discuss options, share decision making, and negotiate with healthcare professional colleagues to meet patients needs
Provide clinical advice and support to clinicians, which may include (but is not limited to) prescribing support, risk holding, managing uncertainty, complexity and live safeguarding concerns, and appropriate referral pathways
Assessment and management of patients referred into the System CAS service
Assessment and management of patients referred to the CMDU service
Flexibility to provide clinical cover to the Weekday Professional line and Frailty-ACE teams if there is a staffing or workload challenge.
Proactive approach to supporting the management of urgent care needs in the community wherever possible, including (but not limited to) promoting referrals to the F-ACE team and NHS@Home (virtual wards)
Provide advice and support to the operational SevernSide Shift Manager where needed, in conjunction with the operational and clinical support structures
Review cases put through for appointments or home visits by triaging clinicians in out of hours prior to booking
Support new clinicians working their first shift(s) in the IUC service or System CAS, or colleagues joining for a taster session with a view to working with us, when required
Clinical Coordinators are encouraged to supervise GP trainees, and training is available to become an approved Clinical Supervisor
Proactive approach to engaging with and supporting service change and improvement, supported by the leadership team. This may include clinical oversight/ input to other cohorts of patients with urgent care needs in the community, including people being cared for by NHS@Home.
Person Specification
Qualifations and trianing
Essential
Full registration GMC GP register
Inclusion on NHS England's Performer's list
MRCGP or Certificate from the Joint Committee on Postgraduate Training for General Practice
Desirable
Higher post graduate membership/ qualification e.g., MRCP/ MSc
Experience in training, clinical supervision or coaching
Knowledge and Experience
Essential
Experience and interest in working across urgent primary care settings
Actively working in General Practice or some form of community medicine or IUC service
Effective multidisciplinary team working as part of current or recent primary care experience, either in practice or IUC, or both
Desirable
Experience of teaching Medical Students
Experience of teaching Medical Students
Familiarity with the BNSSG healthcare system
Acute/ general medical experience
Experience of referral management/ Primary care/ hospital interface decisions
Previous experience working as a GP in the Severnside IUC service: OOH, F-ACE, WDPL and/ or the System CAS
Awareness of the urgent care landscape in BNSSG
Skills, Abilities and Attributes
Essential
Urgent primary care experience and strong consultation skills, including ability to navigate complexity, person-centred and shared decision making, and hold risk and uncertainty
Proactive approach to supporting urgent care in the community and admission/ hospital avoidance
Strong communication skills to ensure discussions with clinical colleagues about clinical assessment/ management are supportive and focused on patient care, including ability to negotiate and hold risk
Ability to manage multiple parallel workstreams and prioritise appropriately
Motivated to provide high standards of patient and workforce care
Excellent verbal and written communication skills
Able to form strong relationships both internally and externally
Able to listen carefully and to manage sensitive situations
Able to manage confidentiality at all times, for both staff and patients
Able to use own initiative to achieve the objectives of the post
Flexible approach to working pattern and location according to service need
Organised, systematic and with good time management; able to prioritise work, multi task and work under pressure
Willing to analyse own work and performance, to recognise own limitations and act appropriately
Commitment to BrisDoc's values, social enterprise status and Co-ownership model
Positive attitude towards innovations and change.
Good team player who is able to support, value and respect the contribution of all members
Able to remain impartial, objective and non-judgmental when working with others
Desirable
Familiarity with Cleo and EMIS systems
To apply please send your CV & covering letter to [email protected] or alternatively apply here