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Kensington and Chelsea Customer Service & Admin

EA Locum FCPNHS

London, W10 6DZ Locum £35
Posted 4 August 2026 Closing date 30 September 2026
Ladbroke Grove Underground Station (0.4 miles away) Brunswick Road / Sandall Road (3.4 miles away)

Job summary

Clinical Practice

  • Deliver safe, evidence-based care in line with national guidance, local pathways and Federation policies.
  • Complete accurate, contemporaneous clinical records within the clinical system and ensure effective communication with the patient's registered practice where required.
  • Promote self-management, prevention and healthy lifestyle advice to support improved patient outcomes.

Collaboration & Service Delivery

  • Work collaboratively within a multidisciplinary team across Federation sites, maintaining effective relationships with practice teams and partner organisations.
  • Support the delivery of safe, accessible and high-quality Enhanced Access services across all Federation locations.
  • Escalate clinical or operational concerns appropriately in line with Federation policies.
  • Contribute to service improvement, clinical audits and quality assurance activities.
  • Maintain awareness of local referral pathways and ensure patients are signposted to the most appropriate services.

Leadership, Governance & Professional Development

  • Maintain professional registration, mandatory training and continuing professional development in line with regulatory requirements.
  • Contribute to clinical governance activities, including incident reporting, significant event reviews and quality improvement initiatives.
  • Actively contribute to maintaining CQC standards and the continuous improvement of the Enhanced Access Service.

Main duties of the job

To provide safe, effective and patient-centred clinical care as a locum FCP within the GP Federation Enhanced Access Service. The postholder will assess, diagnose and manage patients within their scope of practice, working flexibly across Federation sites to deliver high-quality care during Enhanced Access hours. They will maintain accurate clinical records and comply with professional standards, clinical governance, Federation policies and CQC requirements.

Job description

Person Specification

Experience

Essential

  • Knowledge of managing patients with a variety of conditions and complex needs.
  • Demonstrates expert clinical reasoning skills in MSK physiotherapy.
  • Ability to implement evidence-based practice principles
  • Good self-management and ability to prioritise workload and delegate tasks as appropriate.
  • Evidence of appropriate post-graduate training in a broad range of appropriate specialist areas.
  • Evidence of First contact practitioner (FCP) training
  • Evidence of providing professional advice /support
  • Evidence of collaborative working within a multi-professional team.

Desirable

  • Experience of working in Primary Care and First Contact Practitioner roles.
  • Evidence of involvement in Service Improvement initiatives and outcomes.
  • Experience of initiating change
  • Previous experience working in Primary Care

Qualifications

Essential

  • BSc degree in Physiotherapy
  • Registration with the HCPC
  • Membership of the Chartered Society of Physiotherapy
  • Minimum of 3 years MSK experience

Desirable

  • MSc degree in Physiotherapy
  • Completed or working towards a Supplementary Prescribing qualification or non-medical prescribing qualification training will be supported in post.

Knowledge and Skills

Essential

  • Be flexible and adaptable to cope with unpredictable situations.
  • Awareness and understanding of the MSK Competency Framework for FCPs.
  • Ability to implement evidence-based practice principles
  • Ability to manage a case load of patients independently with complex musculoskeletal dysfunction, acute and chronic pain
  • Good self-management and ability to prioritise workload and delegate tasks as appropriate.
  • Computer literate for record keeping, communication and data collection.
  • Aware of own limitations

Desirable

  • Experience of working and have a good understanding of Systm One clinical platform

About us

LMA West London GP Federation provides out of hours GP services for 39 local surgeries across West London.

Key relationships pivitol to the role:

Head of Operations & Clinical ARRs

Operations Manager

Service Managers

Clinical Directors

GP practices

Administrators

Clinical Leads

Clinical Teams: GPs, Nurses, HCAs

Providers of secondary care and non-acute services

Independent sector providers

Colleagues across West London NHS & ICB

Shared service colleagues, Local Authority colleagues and other key stakeholders

All internal teams.

Apply / view full listing →
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