Client Liaison Manager
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12-month fixed-term contract! At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were excited to be recruiting for a warm, enthusiastic, and dedicated individual to join our awardwinning team as a Client Liaison Manager. This is a dualsite position, supporting two care homes within the Birmingham area, offering plenty of variety and the chance to make a meaningful impact across both services.
Main duties of the job
The Client Liaison Manager role at Avery Healthcare is a full-time position located in the Birmingham area, with a salary of £29,250 per annum plus a commission structure. This 12-month fixed-term contract role focuses on supporting the sales and marketing efforts within two care homes. The successful applicant will ensure the effective operation of the Sales & Marketing Department, meeting and exceeding budget targets, and maximizing revenue. Key responsibilities include managing sales targets, assisting with inquiries, maintaining up-to-date records, and developing key contacts. This role requires a UK driving license, negotiation skills, and a background in sales, along with effective interpersonal skills.
Job description
Package Description: 12-month fixed-term contract!
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.
When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.
Were excited to be recruiting for a warm, enthusiastic, and dedicated individual to join our awardwinning team as a Client Liaison Manager. This is a dualsite position, supporting two care homes within the Birmingham area, offering plenty of variety and the chance to make a meaningful impact across both services. If this sounds like the perfect next step for you, wed love to hear from you!
ABOUT THE ROLE
Your focus as Client Liaison Manager will be to manage the sales and marketing processes in the home, ensuring the effective daily operation of the Sales & Marketing Department, meeting and exceeding budget targets, filling the home with the agreed client base and maximising revenue.
Other responsibilities will include:
- Ensuring that sales targets and Sales & Marketing deadlines are met and adhere to brand standards.
- Assisting in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels.
- Managing and keeping up to date the information on the pipeline of potential members, and when they are likely to become residents to maximise revenue.
- Developing new contacts and maintain regular and close contacts with all key care influences.
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.
Our ideal candidate must:
- Have a full UK and clean driving license
- Be able to negotiate with skill and expertise.
- Possess effective interpersonal skills and professional telephone manner.
- Be able to prioritise your own workload.
- Ideally have a background in a previous sales position.
ABOUT AVERY
At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please note this role will require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
About us
Avery Healthcare is one of the UK's largest providers of luxury elderly care homes. The organization emphasizes the importance of supporting its employees, recognizing their hard work, and celebrating their achievements. Avery Healthcare is committed to providing a nurturing environment and encouraging career growth, all while maintaining values of respect, compassion, and excellence in care. With over 100 homes, Avery Healthcare offers exceptional care and meaningful experiences for both residents and staff. The organization's vision is to enrich the later years of life and create a supportive and inspiring environment for its team, making it a preferred choice for team members and residents.