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Hammersmith and Fulham Customer Service & Admin

Bank Porter - Imperial College Healthcare NHS TrustNHS

London, W6 8RF Bank £17.81
Posted 5 October 2026 Closing date 31 December 2026
We last saw this on 20 Oct · check it's still open on NHS Jobs Closes in 59 days · 31 Dec 2026
Kensington (Olympia) Rail Station (0.9 miles, direct) Barons Court Underground Station (0.4 miles, direct) Victoria Station (3.2 miles, direct)

Job summary

Join the Imperial College Healthcare NHS Trust Bank

Are you passionate about delivering excellent customer service and making a difference to patients' experiences? Join the Imperial College Healthcare NHS Trust Bank as a Porter and play a vital role in supporting patient care across one of the UK's leading NHS trusts.

As a Porter, you'll have the flexibility to choose shifts that suit you while working as part of a dedicated team committed to undertaking general portering duties for all wards and departments, providing a professional and quality service to all users, whilst promoting the trusts core values: Kind. Expert. Collaborative. Aspirational, making this a rewarding role where you can have a real impact every day.

Main duties of the job

What You'll Be Doing

Transport patients safely using wheelchairs, stretchers, and beds.

Provide a professional and compassionate service.

Communicate with patients respectfully and sensitively.

Move equipment and supplies safely in line with procedures.

Deliver pharmacy items, specimens, and essential supplies.

Support clinical teams across hospital departments.

Carry out mortuary duties in accordance with Trust policies.

Maintain high standards of safety, confidentiality, and infection control.

Complete records and follow procedures accurately.

Work flexibly across hospital sites and departments.

Support supervisors in delivering an effective service.

Follow Trust policies, including health and safety requirements.

Job description

What We're Looking For

Positive and customer-focused attitude.

Strong communication and teamwork skills.

Ability to work in a fast-paced environment.

Professional, caring, and respectful approach to patients and colleagues.

Commitment to health, safety, and patient wellbeing.

About us

Why Join the Bank?

Flexible working to fit around your lifestyle

Choose the shifts that work for you

Competitive hourly rates

Gain valuable experience within a leading NHS Trust

Work as part of a supportive and friendly team

Make a meaningful contribution to patient care and recovery

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