Bank Catering Assistant - Imperial College Healthcare NHS TrustNHS

Job summary

Join the Imperial College Healthcare NHS Trust Bank

Are you passionate about delivering excellent customer service and making a difference to patients' experiences? Join the Imperial College Healthcare NHS Trust Bank as a Catering Assistant and play a vital role in supporting patient care across one of the UK's leading NHS trusts.

As a Bank Catering Assistant, you'll have the flexibility to choose shifts that suit you while working as part of a dedicated team committed to providing high-quality food and hospitality services, whilst promoting their core values: Kind. Expert. Collaborative. Aspirational. Every meal you serve contributes to patient wellbeing and recovery, making this a rewarding role where you can have a real impact every day.

Main duties of the job

What You'll Be Doing

Preparing and serving patient meals in a safe, hygienic, and professional manner.

Supporting patients by providing a friendly, welcoming, and compassionate service.

Working closely with ward and kitchen teams to ensure meals are delivered accurately and on time.

Ensuring individual dietary requirements and preferences are met.

Maintaining clean, organised pantry and food service areas in line with health and safety standards.

Assisting with stock control, stock rotation, and ensuring food quality standards are maintained.

Delivering meals and provisions to wards and clinical areas when required.

Supporting supervisors and managers in achieving service excellence and operational targets.

Completing quality checks, audits, and documentation to maintain high service standards.

Working flexibly across different hospital departments and food service areas.

Job description

What We're Looking For

• A positive attitude and commitment to delivering excellent customer service.
• Strong communication and teamwork skills.
• The ability to work efficiently in a busy environment.
• A caring and professional approach when interacting with patients, visitors, and colleagues.
• Awareness of food hygiene and health & safety standards (training can be provided).

About us

Why Join the Bank?

Flexible working to fit around your lifestyle

Choose the shifts that work for you

Competitive hourly rates

Gain valuable experience within a leading NHS Trust

Work as part of a supportive and friendly team

Make a meaningful contribution to patient care and recovery