Clerical Officer/ ReceptionistNHS

Job summary

This post is fixed term/secondment for 5 months until 31.03.27 due to maternity cover.

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

It is necessary to learn Welsh Language Skills when appointed to the post. Welsh and/or English speakers are equally welcome to apply.

An exciting opportunity has arisen to become part of a team as a Clerical Officer / Receptionist in the Sexual Health Service.

The successful applicant will act as the first point of contact for the Health Board and be responsible for assisting patients who are visiting / calling the clinic, as well as colleagues and all service users.

The post holder must have a helpful and pleasant manner with an enthusiasm to do their upmost in achieving a patient's expectations and requirements, making their clinical journey run as smooth as possible. A daily rotation of front desk and back office duties gives variation to the role and therefore superb communications and ample computer literacy skills are valuable.

In addition, flexibility is essential, as the post holder may at times be required to work within different departments/sites across the Flintshire & Wrexham areas to meet the demands of the service.

Main duties of the job

The successful candidate will be highly organised, dedicated to customer care and motivated to deliver a high quality service. There will be a need to work on ones own initiative but also as part of a team.

The post holder must have a helpful and pleasant manner with an enthusiasm to do their upmost in achieving a patient's expectations and requirements, making their clinical journey run as smooth as possible.

A flexible approach to this post is essential, as well as superb communications and ample computer skills. The post holder may at times be required to work within different departments/sites to meet the demands of the service.

Job description

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.