Correspondence & Appeals OfficerCouncil
Correspondence & Appeals Officer
£36,693 - £37,794 per annum
Fixed-Term (12 Months)
Hybrid working with 1-2 days in the office, subject to service requirements. Equipment will be provided. We are seeking a Correspondence & Appeals Officer to join our Parking Services team on a 12-month fixed-term basis. In this role, you will be at the forefront of ensuring that Penalty Charge Notice (PCN) enquiries and representations are handled efficiently and professionally at every stage of the PCN process. You will ensure responses are provided within statutory timeframes and in accordance with legislation, policies, and procedures. Additionally, you will play a crucial role in preparing case summaries and evidence packs for adjudication hearings at the parking tribunal service. This is an excellent opportunity to make a real impact and contribute to the smooth operation of our parking services and the wider aims of the Environment and Sustainable Transport service.
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