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St. Helens Customer Service & Admin

Full Time ReceptionistNHS

Newton-le-willows, WA12 9ED Permanent
Posted 14 October 2026 Closing date 14 November 2026
We last saw this on 26 Oct · check it's still open on NHS Jobs Closes in 14 days · 14 Nov 2026
Earlestown Rail Station (0.6 miles, direct) The Trafford Centre (Manchester Metrolink) (12.3 miles, direct) Earlestown Bus Station (0.4 miles, direct)

Job summary

Due to retirement after 18 years of service at the practice , we now have a vacancy for a full-time receptionist to join our friendly team.

Working 37 hours per week over 4 days

Days / times are :

Monday: 8am until 6.30pm

Tuesday : 8am until 5pm

Wednesday : DAY OFF

Thursday : 8am until 5pm

Friday: 8am until 6.30pm

You must be fully flexible and willing to share the cover of sickness and annual leave

We offer 5 weeks annual leave plus the bank holidays

For any further information or any questions please email : [email protected] or [email protected]

Main duties of the job

Working alongside our friendly supportive team of receptionists the skills and qualities we are looking for are:

  • Professional and polite telephone manner
  • Excellent customer service and care navigator skills.
  • Knowledge of Emis web clinical ( essential).
  • EPS Electronic Prescriptions.
  • Knowledge of Blinx ( desirable but not essential).
  • Docman
  • Ability to work as part of team .
  • Administrative work

Job description

The job role will involve Reception duties using Emis Web and covering the main reception desk, answering telephone queries and signposting patients to correct clinician or service.

Issuing prescription requests via EPS .

Docman

Blinx

Other admin duties will involve scanning documents when required.

About us

We are a friendly practice consisting of 5 GP Partners, 3 Practice Nurses , 1 HCA 1 GPA, inhouse mental health practitioners and physiotherapists.

We have a Reception team and an Admin team.

Experience of working within a GP practice is desirable

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