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Birmingham Customer Service & Admin

Team AdministratorNHS

Birmingham, B19 1HS Permanent £25,760 to £27,476
Posted 15 October 2026 Closing date 28 October 2026
Checked 23 hours ago · still listed on NHS Jobs Closes in 10 days · 28 Oct 2026
Perry Barr Rail Station (0.9 miles, direct) Jewellery Quarter (West Midlands Metro) (1 mile, direct) Birmingham Coach Station (2.2 miles, direct)

Job summary

To provide a fully comprehensive administration service to the Youth Justice Service (YJS)Team. The post will be working in a fast paced environment, which requires a calm but proactive approach with the ability to multi-task whilst being thorough. Telephone calls and enquiries form a large part of the role as does a high volume of standard administrative tasks. Attention to detail is paramount in this post as is the ability to prioritise workload.

Main duties of the job

  • To provide comprehensive administrative and project support to the Youth Justice Service team.
  • Taking direction from the Clinical Leads in the successful delivery of projects, work and initiatives to support their roles.
  • Provide comprehensive support on all administrative duties determined by the above leads, including but not exclusively; organising meetings and all administrative tasks associated with this, updating of a range of spread sheets, including patient trackers and creating meeting agendas.
  • To provide wider administrative support to the departments as a whole, in collaboration with other administrative staff.

Job description

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

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