OPD Data Quality Analyst - MMPSAMinistry of Justice

22967

Descriptions & requirements

Job description

HMPPS Band 6

The Medication to Manage Problematic Sexual Arousal (MMPSA) service is a health-led initiative, underpinned by a joint commitment from His Majesty’s Prison and Probation Service (HMPPS) and the National Health Service (NHS), which reflects the shared responsibility for addressing and supporting the complex needs of individuals who experience problematic sexual arousal.  The service combines pharmaceutical interventions with psychosocial support to address sexual preoccupation (i.e. excessive focus on sexual thoughts, fantasies or desires) and problematic sexual arousal (e.g. hypersexualised behaviour, problematic masturbation, or harmful sexual interests).

This role offers a unique opportunity to shape the data management and quality assurance of the MMPSA service. Sitting within the wider OPD Pathway Evidence team, the role will involve working with key programme team members within HMPPS and NHS, as well as developing strong relationships with service providers.

The role will involve supporting services with data collection, ensuring appropriate information governance, implementing data quality monitoring processes, supporting in the development of MMPSA quality standards and collating data to analyse nationally.

Overview of the job

The job holder will report to the Offender Personality Disorder Programme Pathway Research Manager (HMPPS central team).

They are responsible for ensuring and developing the quality of OPD data, which in turn shapes how the National OPD Team continues to provide a relevant, useful and effective service.

Summary

The post holder is responsible for ensuring and developing the quality of OPD data,  working with data contractors, the joint OPD teams in HMPPS and NHS England, service providers (HMPPS, NHS, voluntary sector organisations and others), and service users.

They are responsible for developing and communicating data processes such as changes to the Offender Management in Custody (OMiC) model, and they are responsible for coordinating the administration network and training events. Finally, they will contribute towards the development of data and administration systems across the pathway.

Responsibilities, Activities and Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

DATA QUALITY IMPROVEMENT

•    Support the introduction of new quality standards measures, assisting, guiding and checking accuracy of data for services when migrating over to new ways of reporting.

•    To work closely with OPD data contractors on continuing quality improvement and with the implementation of new reporting templates and systems, ultimately providing more accurate, meaningful data.

•    Coordinate the OPD admin network, setting up meetings, identifying training needs and administering training for data completion.

•    Develop and maintain guidance to assist services with data entry and completion.

•    To implement ‘data champion’ roles across the OPD data network, as part of a more coordinated approach to data recording and quality.

•    Explore and act on ways to improve OPD data quality, including the potential of migrating intervention services to system based processes.

•    Develop and assist in the production of OPD data process maps, and provide technical support to stakeholders, such as for the Offender Management in Custody (OMiC) model.

•    To work collaboratively and build supportive professional relationships with colleagues from NPS and health organisations.

•    Developing a ‘whole systems’ knowledge of OPD pathway data, across prison and probation and what reliable data can be used to link to programme outcomes.

DATA ANALYSIS TO INFORM IMRPOVEMENT

•    Providing data extracts, as requested, to support business delivery.

•    Act as an account manager to support analytical requests.

•    Support internal and external projects with data requests, whilst ensuring compliance with data compliance.

•    Use all available data to identify emerging trends across the pathway to support commissioning decisions and to identify and make recommendations for improvement.

INFORMATION MANAGEMENT

•    Ensure that information management needs are met in order to enable effective data sharing and monitoring of quality.

•    To acquire the knowledge and expertise on the complex relationship and sharing agreements needed for a joint health and justice programme.  To be able to assist others and give advice on information sharing.

•    To provide assistance with information sharing guidelines, identifying solutions as appropriate.

REPORTING

•    The post reports to the Research Manager of the Offender Personality Disorder Programme, in Rehabilitation System & Change Group, Safety and Rehabilitation Directorate.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

Behaviours

•    Changing and Improving

•    Making Effective Decisions

•    Managing a Quality Service

•    Working Together

•    Developing Self and Others

Essential Experience

•    Experience of developing systems to ensure data and analysis meet an appropriate level of quality assurance.

•    Knowledge of quantitative data/analytical skills will be required for the role, including data cleansing skills and formula to build in data checking processes, descriptive statistics, data presentation skills.

•    Excellent knowledge of prison and probation data management systems. An in depth knowledge of nDelius is essential.

Technical Requirements

•     Strong Excel skills are essential – at a minimum, the post holder must be confident using formulas in Excel and producing databases, pivot tables and summary tables is essential.

Ability

•    Able to identify and resolve issues with data processing, recording and quality.

•    IT literacy with good knowledge of MS Office products (Word, Excel, PowerPoint, Outlook).

•    Interrogate various data sources to ensure accuracy, across community and custody.

•    Able to identify and respond to the different needs and issues surrounding data, both from the central team and from service providers.

•    Excellent written and oral communication skills, and ability to translate complex data and IT information into lay form.