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Customer Service & Admin

Business Administrator (BA)Ministry of Justice

Portland Permanent, Full Time, Part Time, Part Time/Job Share, Flexible Working £29,107 - £30,648
Posted 12 October 2026 Closing date 7 November 2026
Checked 2 days ago · still listed on the Ministry of Justice jobs site Closes in 20 days · 7 Nov 2026

Overview of the job

This is an administrative job in an establishment

The job holder will provide administrative support within the Offender Management administrative hub maintaining administration systems and servicing the local courts within specified timescales for the establishment.

This is a rotational, non-operational job with no line management responsibilities.

Responsibilities, Activities and Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

  • Undertake the transactional activity associated with the Offender Management function.  This includes processing the following paperwork ready for checking and onward transmission by the Hub Manager:

Discharge Report / Pre-Discharge Report

Bail applications

Release on Temporary License (ROTL)

Home Detention Curfew (HDC)

Offender Assessment and Sentence Management (OaSys)

Multi-Agency Public Protection Arrangements (MAPPA)

Re-categorisation

Sentence calculations, including conduct initial checks

Appeals

Violent Sex Offender Register (VISOR)

Multi-Agency Risk Assessment Planning (MARAP)

Adjudications

Indeterminate Sentence Prisoners

Parole applications

Legal Correspondence

License Applications

Resettlement overnight Release

Prisoner Fines

Foreign Nationals/Deportation/Immigration

Risk to Children/Safeguarding Children

Harassment/Restraining Orders

Category A administration

Recall paperwork

Public Protection

Undertake other administrative tasks including:

•    Organise, produce and maintain accurate records for area of work

•    Act as contact point for all communications to the team. Prioritise and distribute communications to the appropriate person or relevant department in establishment

•    Complete monitoring returns for area of work

•    Input requisitions on to the finance database and process requisitions  for defined  area of work

•    Co-ordinate any awareness sessions for area of work

•    Prepare paperwork for checking by Manager, conducting sentence calculations as required

•    Correspond with relevant stakeholders and agencies to ensure that they are aware of information so that information is adequately shared

•    Maintain and check establishment databases, manual filing systems and logs of information, responding within agreed timescales and producing reports as required

•    Collate information relating to relevant Service Delivery Indicators (SDIs)

•    Act as secretary to meetings as required including organising agenda, taking and , distributing minutes and action points

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

An ability to fulfil all spoken aspects of the role with the confidence through the medium of English or (where specified in Wales) Welsh.

Behaviours

•    Changing and Improving

•    Communicating and Influencing

•    Working Together

•    Managing a Quality Service

•    Delivering at Pace

Hours of Work (Unsocial Hours) Allowances

37 hour working week

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