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Customer Service & Admin

Court AssociateMinistry of Justice

Grimsby Permanent, Full Time £29,303 - £31,061
Posted 12 October 2026 Closing date 26 October 2026
Checked 2 days ago · still listed on the Ministry of Justice jobs site Closes in 8 days · 26 Oct 2026

Proud to Serve. Proud to keep justice going.

Our Court Associates are essential to ensure Magistrates Court hearings run smoothly.  They have the self-assurance to communicate confidently with the Judge and all participants and the skill to produce accurate and timely Court documents.

About us

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice.  We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.

About you

You’re a confident communicator; able to speak publicly, with the self-assurance to confidently liaise with the Judge, the defence, prosecution, media, members of the public and more, regarding complex and sensitive matters in a calm and professional manner.

A real team player, working within a Legal Team and with a Judge, you’ll ensure the smooth running of all the Magistrates Courts sitting daily, able to intervene in Court when required and maximise judicial sitting time.  With experience in producing exact and time critical documentation, your ability to focus will be key in taking pleas, producing Court orders and recording hearing outcomes accurately and efficiently.

Resilient and keen to learn, you’re familiar with working within process and have the IT skills to adapt to new systems and technologies as we’re constantly investing in digital solutions to improve the way we deliver the justice people deserve in today’s world.

Your skills and experience

·         Ability to be a supportive team player delivering excellent customer service and achieve effective performance.

·         Able to speak publicly and within a court room environment.

·         Excellent communication, organisational and prioritisation skills.

·         Ability to complete documents accurately and to deadlines.

·         IT proficient with the ability to learn and adapt to different technologies and software packages.

This role gives you the opportunity to make a difference in delivering justice and gives you the benefits developing your career in the Civil Service.

Please refer to the role profile attachment for more information.

Further details:

These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week.

Occasional travel to other courts

For this post, there is occasional travel required to Hull, Beverley and Doncaster Courts.

Interview Schedule Notice

Interviews are scheduled to take place in late November or early December 2026, via Microsoft Teams.

Please note that rescheduling will only be considered in exceptional circumstances, and any rearrangements must still occur within the interview period.

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