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York Customer Service & Admin

Area Repairs Team LeaderJobsGoPublic

York Full time £39,473 - £44,263 a year
Posted 10 October 2026 Closing date 1 November 2026
We last saw this on 16 Oct · check it's still open on the employer's site Closes in 4 days · 1 Nov 2026
York Rail Station (0.8 miles, direct) Pickering (North Yorkshire Moors Railway) (23.1 miles, direct) Bus Stn Stand 3 (12.4 miles, direct)

Join Us as an Area Repairs Team Leader – Shape the Future of Repairs & Maintenance in York

City of York Council is offering an exciting opportunity for a skilled and motivated Area Repairs Team Leader to join our dynamic Repairs and Maintenance Service. If you're passionate about delivering high-quality housing repairs and exceptional customer service, this is your chance to make a real impact.

We manage repairs and maintenance across 7,400 domestic properties, along with a range of other buildings. With a programme of transformation underway, there’s never been a better time to join us and help shape the future of our service.

What You’ll Be Doing:

As a key front-line leader in one of our three operational areas, you’ll oversee the day-to-day delivery of reactive maintenance. Your role will include, but not exhaustive:

Managing performance, costs, and compliance across your team

Ensuring health and safety standards and legislative requirements are met

Maintaining high-quality service delivery focused on customer needs

Leading projects and motivating a team of skilled tradespeople in a fast-paced environment

What We’re Looking For:

We’re seeking someone with strong leadership skills and a proven track record in housing repairs. You’ll bring:

Significant experience managing housing repairs, driving performance improvements and budget management.

A Level 3 qualification(e.g. HNC in Building or equivalent) or significant experience in housing repairs and maintenance.

Strong leadership and team management skills with the ability to have challenging conversations, promote wellbeing and team development.

Strong IT skills, ideally experienced with housing management platforms.

A solid understanding of Health & Safety legislation, supported by a valid qualification such as SMSTS or IOSH

This post is suitable as a job share opportunity.

As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C1: Can express themselves fluently and spontaneously, almost effortlessly. Only a conceptually difficult subject can hinder a natural, smooth flow of language.

Please note, we do not have a sponsorship licence to sponsor individualsfor visas to work in the UK, therefore we are unable to offer sponsorship for this role.

The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.

For further information or an informal discussion please contact Dean Nicholson Repairs and voids manager at [email protected]

Closing date: Sunday 1 November 2026 at 12 midnight

Interview date: Tuesday 10 November 2026

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