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Woking Customer Service & Admin

Coroner's OfficerJobsGoPublic

Woking Full time £38,090 a year
Posted 15 October 2026
We last saw this on 19 Oct · check it's still open on the employer's site
Woking Rail Station (0.1 miles, direct) Heathrow Terminal 4 Underground Station (10.9 miles, direct) Friary Bus Station (5.5 miles, direct)

The starting salary for these full-time, permanent roles is £38,090 per annum based on a 36 hour working week, plus on-call allowance.

We are excited to be recruiting a new Coroner's Officer to join our fantastic team, based in Woking. As a Coroner's Officer you will help support the Senior Coroner deliver their judicial duties, providing a high-quality service to bereaved families by progressing cases efficiently and with empathy.

Our Offer to You

26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service (pro rated for

Option to buy up to 10 days of additional annual leave

A generous local government salary related pension

Up to 5 days of carer’s leave and 2 paid volunteering days per year

Paternity, adoption and dependents leave

An Employee Assistance Programme (EAP) to support health and wellbeing

Learning and development hub where you can access a wealth of resources

Wellbeing and lifestyle discounts including gym, travel, and shopping

A chance to make a real difference to the lives of our residents

About the Role

We are looking for an individual who can work at pace to make a difference to the lives of people who have lost family members, loved ones or friends. This role requires being able to deliver the required legal duties with compassion, whilst being personally and emotionally resilient when dealing with what may be difficult or traumatic situations.

Key duties of a Coroner's Officer include:

Being the single point of contact for bereaved families and providing them with regular updates

Assisting the Coroner in their investigations and being part of the on-call rota that provides a 24/7, 365 day service

On behalf of the Coroner attend incidents/scenes and post mortem examinations

Managing your own caseload from referral to inquest

Working with other key stakeholders and partners, including doctors and pathologists

This role is key to helping investigate where circumstances of a death may have been avoidable, and so help prevent that from happening in future.

This is a hugely rewarding role that is of benefit to the residents of Surrey. Your excellent customer service and communication skills will tie in with your ability to relate to people from a variety of backgrounds which reflect the diversity of the people who live and work in Surrey.

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills, experience and align with our behaviours:

Experience of working within a coronial service, the police, legal profession or other investigatory or regulatory profession

Analytical skills to contribute clearly and successfully to investigations

Ability to provide high levels of customer care and professionalism to members of the public

Ability to write well structured, clear and concise reports using information gathered from multiple sources (for example, from families, GPs, the police or other health professionals)

Excellent IT skills and the ability to follow defined processes in a timely manner

Ability to be part of an on-call rota

This role requires travel across the county. The role holder will need to have the willingness and ability to travel around the county to meet the demands of the role

To apply, we request that you submit a CV and you will be asked the following 4 questions:

Please tell us about the relevant skills, knowledge and experience you would bring to this role. In your answer, please highlight how these meet the key requirements of the role.

Using an example please tell us about a time when you built successful working relationships with key partners or agencies to meet a shared outcome. What was your specific role and what impact did you have?

Please give an example of a time when you had to communicate complex or sensitive information to different audiences. How did you tailor your approach, and how did you ensure your message was understood?

Please give an example of a time when you engaged with a member of the public, partner or stakeholder during a difficult, sensitive or emotional situation. How did you demonstrate confidence, empathy and professionalism?

Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey.

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Heather Nin by e-mail at [email protected]

The job advert closes at 23:59 on 31.10.2026 with interviews to follow.

An enhanced DBS ‘Disclosure and Barring Service’ check for regulated activity (formerly known as CRB) and the Children’s and Adults’ Barred List checks will be required for this role.

Local Government Reorganisation

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to new unitary councils in April 2027. Your role will transfer with current terms and conditions to one of these new councils, supporting local devolution and greater powers for our communities.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council

Our Commitment

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

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