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Bristol, City of Customer Service & Admin

Service Delivery Team AdministratorNHS

Bristol, BS14 0BB Permanent
Posted 19 October 2026 Closing date 1 November 2026
Checked 9 hours ago · still listed on NHS Jobs Closes in 6 days · 1 Nov 2026
Parson Street Rail Station (1.6 miles, direct) Bitton (Avon Valley Railway) (5.2 miles, direct) Public Transport Interchange (5.3 miles, direct)

Job summary

This newly established role is designed to support our ongoing expansion and will evolve dynamically to meet the changing needs of the service.

As Team Administrator, you will handle key administrative tasks previously undertaken by our Operational Team Managers, Operational Leads, and Head of Service. Your contribution will enable our leadership team to dedicate more time to effectively supporting, developing, and managing their teams.

While certain administrative duties will remain with Team Managers, your role will be pivotal in enhancing efficiency and streamlining operational processes.

Please note, the payrate for this role is as follows: £14.71 per hour

Please note, sponsorship for this role is not available.

Main duties of the job

Key ResponsibilitiesThe Service Delivery Team Administrator will be responsible for a range of administrative duties, including but not limited to:o Meeting Coordination & Documentationo Operational Supporto Communication & Scheduling

Job description

Please see the attached Job Description and Person Specification for more information about the role.

About us

BrisDoc is an award-winning, employee-owned Social Enterprise providing exceptional urgent and routine NHS healthcare to over one million patients across Bristol, North Somerset, and South Gloucestershire (BNSSG).

With over two decades of dedicated healthcare delivery, we are passionate about getting patients the right care, in the right place, at the right time, and you can help us achieve that. We pride ourselves on being a fantastic place to work, where you will feel valued, supported, developed and part of an excellent team. We aim to make sure every colleague feels proud of the work they do and the service that we offer.

About SevernSide IUCBrisDoc operates the SevernSide IUC Service, providing integrated urgent healthcare services including:o NHS111 across BNSSGo 24/7 face-to-face urgent care appointments at dedicated treatment centres throughout Bristol, North Somerset, and South Gloucestershireo A responsive, mobile home-visiting urgent care serviceo Specialist clinical telephone triage delivered by our multi-disciplinary clinical team

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