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Newcastle upon Tyne Customer Service & Admin

Home ReceptionistNHS

Jesmond, NE2 1TL Permanent £13.45
Posted 19 October 2026 Closing date 18 December 2026
We last saw this on 21 Oct · check it's still open on NHS Jobs Closes in 47 days · 18 Dec 2026
Manors Rail Station (0.9 miles, direct) Jesmond (Tyne and Wear Metro Station) (0.2 miles, direct) Eldon Square Bus Station (0.9 miles, direct)

Job summary

If you are passionate about caring for the elderly and want to build a long-term career in one of our award-winning homes, then look no further than Akari Care. Our aim is to create an environment where our residents are valued, respected, and are offered the personalised care they deserve. We now seek a Home Receptionist who is passionate about, and thrives on, making a real and positive difference to the lives of older people. Working in collaboration and synchronisation with the Home Manager and the wider multi-disciplined teams you will be accountable for ensuring the smooth, to act as the first point of contact to all visitors, patients, and residents. To provide an efficient administrative and secretarial service. By showing us you can match our values with the right desire for personalised excellence, community spirit and a kind, caring and compassionate nature, we, in return, can offer you a career developing your knowledge, skills and abilities to support vulnerable adults with the care their individual needs require.

Main duties of the job

We now seek a Home Receptionist who is passionate about, and thrives on, making a real and positive difference to the lives of older people. Working in collaboration and synchronisation with the Home Manager and the wider multi-disciplined teams you will be accountable for ensuring the smooth, to act as the first point of contact to all visitors, patients, and residents. To provide an efficient administrative and secretarial service. By showing us you can match our values with the right desire for personalised excellence, community spirit and a kind, caring and compassionate nature, we, in return, can offer you a career developing your knowledge, skills and abilities to support vulnerable adults with the care their individual needs require. The ability to communicate well at all levels, a committed, patient, and caring person with a sense of humour and positive outlook on life, highly self-motivated with an overarching purpose to provide the best service, to respect and care for all residents as individuals, ensuring their personal choices and preferences are respected and that individual dignity is always acknowledged, excellent numeracy and numerical skills, experienced with all MS Suite of software, confidential and appreciation of professional honesty and integrity, confident.

Job description

If you are passionate about caring for the elderly and want to build a long-term career in one of our award-winning homes, then look no further than Akari Care. Our aim is to create an environment where our residents are valued, respected, and are offered the personalised care they deserve.

We now seek a Home Receptionist who is passionate about, and thrives on, making a real and positive difference to the lives of older people.

Working in collaboration and synchronisation with the Home Manager and the wider multi-disciplined teams you will be accountable for ensuring the smooth, to act as the first point of contact to all visitors, patients, and residents. To provide an efficient administrative and secretarial service.

By showing us you can match our values with the right desire for personalised excellence, community spirit and a kind, caring and compassionate nature, we, in return, can offer you a career developing your knowledge, skills and abilities to support vulnerable adults with the care their individual needs require.

What we require from you:

  • The ability to communicate well at all levels,
  • A committed, patient, and caring person with a sense of humour and positive outlook on life,
  • Highly self-motivated with an overarching purpose to provide the best service,
  • To respect and care for all residents as individuals, ensuring their personal choices and preferences are respected and that individual dignity is always acknowledged,
  • Excellent numeracy and numerical skills,
  • Experienced with all MS Suite of software,
  • Confidential and appreciation of professional honesty and integrity,
  • Confident team player with ability to control and coordinate areas of own responsibility,
  • Genuine interest in working within a care environment including vulnerable adults (including dementia),
  • Always striving for continuous personal development,
  • Patient, caring, diplomatic and approachable nature,
  • Actively and enthusiastically participate in any training or development offered,
  • Ensure full understanding and compliance to all health and safety policies and procedures,

What is in it for you:

  • A competitive salary of
  • Pension contribution of 5%
  • Recognition schemes and rewarding referral schemes.
  • Uniform provided and DBS check costs paid.
  • 28 days annual leave (based on full-time hours, including Bank Holidays)
  • Flexible working patterns
  • Fully funded training and development
  • Support with personal development plans.
  • The opportunity to gain experience and develop both personally and professionally.
  • An engaging community environment where everyone is respected and included.

About us

Akari Care is a company committed to providing quality care for the elderly in a nurturing and respectful environment. The organisation prides itself on being an award-winning establishment that focuses on creating a homely atmosphere for its residents. Akari Care values the dignity, choices, and preferences of their residents, ensuring that they receive personalised care tailored to their individual needs. The company fosters a supportive community spirit where team members work in collaboration and synchronisation to make a positive and real difference in the lives of older people. Employees at Akari Care are encouraged to match the company's values through a desire for personalised excellence, compassion, and integrity. The organisation offers opportunities for career development by expanding knowledge, skills, and abilities, all aimed at enhancing the well-being of vulnerable adults, including those with conditions like dementia. Akari Care also provides various benefits to its employees such as competitive salaries, pension contributions, recognition schemes, and flexible working patterns.

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