Medical Administrator - GP PracticeNHS

Exeter, EX4 1HJ Permanent £12.78

Posted 19 October 2026 Closing date 13 November 2026

Checked 2 days ago · still listed on NHS Jobs Closes in 12 days · 13 Nov 2026

Exeter St Thomas Rail Station (0.3 miles, direct) Sampford Courtenay Station (Dartmoor Railway) (18.1 miles, direct) Lyndale Coach Park (37.7 miles, direct)

Job summary

We have a permanent position available within our practice reception team. We are looking to recruit a 4 day postion.

Our Group operates across three sites in Exeter, and the successful candidates will be expected to work across all locations as part of a rota.

We use SystmOne clinical system.

About You: The ideal candidate will:

Have an excellent range of skills and experience
Be friendly, approachable, and have a good sense of humour
Be flexible and able to adapt to working across multiple sites

You will be enthusiastic about delivering excellent patient care, with strong interpersonal and communication skills. You should be able to work effectively both independently and as part of an integrated team.

Main duties of the job

Duties will include:-

To respond to all queries and requests from patients and other visitors
Explain Practice arrangements to new and temporary patients
Use judgement and communication skills to ensure all urgent registrations are dealt with, in an appropriate manner
Advise patients of relevant charges for private services and take payments
Keep work area clean and tidy
To be familiar with appointment system and its variations
To book appointments, by telephone and in person
To learn Patient Triage
To advise patients of other services available (signpost)
To receive and take messages, receive and make calls as required
To ensure the system is operational at the beginning of each day
To keep white information boards updated daily/weekly
To check and respond to tasks/workflow

Job description

To respond to all queries and requests from patients and other visitors
Explain Practice arrangements to new and temporary patients
Use judgement and communication skills to ensure all urgent registrations are dealt with, in an appropriate manner
Advise patients of relevant charges for private services and take payments
Keep work area clean and tidy
To be familiar with appointment system and its variations
To book appointments, by telephone and in person
To learn Patient Triage
To advise patients of other services available (signpost)
To receive and take messages, receive and make calls as required
To ensure the system is operational at the beginning of each day
To keep white information boards updated daily/weekly
To check and respond to tasks/workflow

About us

St Thomas Medical Group is the 2nd largest practice in Devon, forward thinking, innovative and outward-facing, looking for an enthusiastic, skilled and motivated individual to help us diversify the workforce of our organisation.

With an excellent, supportive team of GPs, Clinical, Administrative and Reception staff operating out of purpose-built surgeries, we have 11 Partners, 24 Salaried Drs, 24 Nurses, 3 ANPs, 3 Paramedics, 3 Pharmacists, 2 Pharmacy Technician, First Contact Physios and Social Prescribers, forming a strong and skilled workforce

The team work extremely hard and have a very positive work ethic. The team are very well supported by the Groups 11 GP Partners and management team.

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