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Swindon Customer Service & Admin

JACIE Transplant Quality AdministratorNHS

Swindon, SN3 6BB Permanent £25,760 to £27,476
Posted 19 October 2026 Closing date 2 November 2026
Checked 17 hours ago · still listed on NHS Jobs Closes tomorrow · 2 Nov 2026
Swindon Rail Station (3.1 miles, direct) Wallingford (Cholsey & Wallingford Railway) (25.7 miles, direct) Coach Park (13.9 miles, direct)

Job summary

The administration post will be an integral part of the stem cell transplant and cellular therapies service in the Family and Specialist Services Division at the Great Western Hospitals NHS Foundation Trust and part of BSW Hospitals Group.

Main duties of the job

This is an exciting opportunity to provide comprehensive administrative and operational support to a busy and highly specialised Bone Marrow Transplant and Cellular Therapy Service. Working closely with the Transplant Quality Team, you will act as a key point of contact for patients, clinical teams and external organisations, coordinating appointments, maintaining accurate patient records, supporting data management and ensuring the smooth day-to-day running of transplant services. The role requires excellent organisational skills, attention to detail and the ability to work collaboratively across multiple professional groups.

You will also play an important role in supporting quality assurance and regulatory compliance, including contributing to JACIE accreditation activities, clinical governance processes, audits and the maintenance of service documentation. In addition, you will assist with training events, financial administration, reporting and resource management, helping to ensure the delivery of safe, effective and patient-centred care. This varied and rewarding position offers the opportunity to make a significant contribution to a service that supports patients throughout their transplant journey.

Job description

Please see attached job description for full details.

This job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances, in discussion with the post holder. This role profile is intended to provide a broad outline of the main responsibilities only. The post holder will need to be flexible in developing the role with initial and on-going discussions with the designated manager.

About us

We are proud to be part of BSW Hospitals Group - a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.

We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.

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