Jury Officer - Maidstone Crown CourtMinistry of Justice

Proud to serve. Proud to keep justice going.

Jury Officers perform an important role in a crown court, providing excellent customer service and administration. They have the confidence to speak publicly in a court setting and work alongside members of the Judiciary.

About us

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.

Your role

You will be based in the Crown Court and provide support to the Jury. This is a predominantly customer facing role, which includes public speaking in a court setting. You will have regular contact with court users, including members of the Judiciary and the legal profession.

Alongside your public facing duties, you will be assigned to teams to carry out a variety of general administrative duties to progress cases through the court system or provide administrative support to other functions within HMCTS.

Working as part of a flexible team, you will be expected to undertake a range of the functions and responsibilities specified.

Key Responsibilities include:

Assisting court users, supporting listing and rota management, checking files

Processing and calculating Jury Expenses and dealing with any related enquiries

To work as a team to problem solve and contribute to small projects

Collecting and Assembling Information

To deliver a helpful, prompt, polite and "right first time" service to all court users

Your skills and experience

With a friendly and approachable manner, you’ll have good written and verbal communication skills with a desire to deliver proactive and effective support to customers by phone and email. You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. You’ll enjoy working in a busy environment and helping court users navigate the justice system.

Please refer to the job description attachment for more information.

Lead Criterion: Statement of Suitability. A sift based on the statement of suitability may be held if a large number of applications are received.

Further details:

These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public.

Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

This is a business-critical role requiring full time hours only

Skilled Worker Visa

From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you looking to apply for a Skilled Worker Visa for the first time.

The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.

If you are applying for this role and you do not meet the new eligibility criteria for sponsorship (or the transitional provisions), you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.

The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. [1] You can read more about Skilled Worker visas and the eligibility criteria here .

References