Children Services Team AdministratorNHS

Job summary

We are looking for an enthusiastic, hard-working Admin to work within the Hounslow Community Health -Children's Services Team based at Heart of Hounslow. This is an exciting and challenging role in which you would have the opportunity to make a direct positive impact on the patient experience of the children, young people and their families.

As an ideal candidate, you would be organised and able to prioritise your work whilst maintaining accuracy and attention to detail. Strong communication skill would be valuable for this role. We're looking for someone who understands patient confidentiality although previous NHS experience is not essential, and you will receive training in the team until you have settled into your new role.

We can offer you opportunities for personal development within our friendly and supportive team. If you are looking for career progression, this is an excellent starter role to start you on your career path within the NHS If you believe you have the skills and enthusiasm we would love to hear from you.

*** please note you will be expected to work Monday to Friday 9am to 5pm **

Main duties of the job

As an Administrator, you will high quality administrative support to the department. Tasks will include typing, reception duties, customer service, maintaining databases, booking appointments/meeting, filing, organising and booking meeting rooms, ordering supplies, unpacking and packing medical equipment and general administrative support to the Department.

The Administrator will play a key role in the efficient day to day activities of the department. You will often be the first point of contact for the department and will be required to communicate in a professional manner.

Job description

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed

About us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.