GP ReceptionistNHS

Job summary

We are looking for a friendly, approachable and enthusiastic receptionist.

Our reception team ensures our patients are directed to the most appropriate service or clinician.

The hours of work are 25 hours per week, 5 hours per day on a rota basis between 7:45am and 18:45pm.

There may be an occasion where you would be required to work extra hours to cover annual leave or other absences.

Main duties of the job

Reception duties, including answering calls, booking appointments, sign posting patients, dealing with prescription requests and all patient queries.

Job description

• Greeting patients and visitors in a professional and friendly manner
• Managing appointment bookings and cancellations
• Handling incoming calls and responding to queries
• Maintaining accurate patient records using clinical systems
• Processing online triage requests
• Liaising with clinicians and other healthcare professionals
• Ensuring confidentiality and data protection at all times
• Supporting general administrative duties within the practice
• Keeping the reception and patient waiting areas clean and tidy

About us

Kirkham Health Centre is a well-established, patient centred GP surgery situated in the market town of Kirkham within the Fylde Coast area. We have a patient population of 9,800 patients, covering a mixed urban and rural area.

We own our own building and have an extensive primary care team comprising of 4 GP Partners,1salaried GP, 3 ANPs, 1 Paramedic, 4 Practice Nurses, 1 HCA, 1 Nursing Associate, Clinical Pharmacist, Pharmacy technician, Social Prescriber and a supportive Administration and Reception team.

We pride ourselves on being a friendly and welcoming practice who are committed to delivering high quality care to our patients. Our triage system coordinated by our Advanced Nurse Practitioner team allows for excellent access to services. We are active members of our local Primary Care Network and perform well in QOF.

Please note that this advert may close earlier than the outlined closing date if sufficient applications have been received.

INTERVIEWS ARE SCHEDULED FOR WEDNESDAY 25TH NOVEMBER - NO ALTERNATIVE DATE WILL BE OFFERED.