Wellness NavigatorNHS

Job summary

The Berkshire Wellness Hub (BWH) delivers advice and support to individuals experiencing situational problems and/or mental health difficulties across Berkshire. We are primarily a web-based and telephone support service for patients with a variety of mental health related presentations, with dedicated provision for weekly virtual and face to face contacts in all Berkshire localities. This post will require travel across the Berkshire area for drop-in support and we offer hybrid working to facilitate support.

The team will use the Elemental platform to manage support plans for clients, connecting them to appropriate bodies including housing support, financial support, social support and VCSE organisations in order to:

• Facilitate appropriate self-management
• Support recovery
• Facilitate timely intervention to prevent crisis escalation & potential need for secondary care mental health.

Main duties of the job

• The post holder will work closely with experienced BWH leads and Mental Health Practitioners in the Common Point of Entry (CPE) service to develop appropriate individual plans for signposting to other agencies, where applicable. They may also be responsible for offering some follow up sessions to clients, to support engagement in the plan/s identified in their initial session.
• They will contribute towards developing and maintaining the close working relationships with other statutory and non-statutory agencies within Berkshire. With the support of the wider CPE Leadership Team these roles will embed the "helping you help yourself" ethos for all our clients and carers.
• The service willoperatefrom8am to7pm Monday to Thursday, and 8am-5pm on Fridays, excluding bank holidays. The post holder will be expected to cover 1-2 later shifts per week to cover service hours.
• BWH staff will be given operational and line management supervision by senior members of the BWH team, with further clear escalation routes to CPE Leads. There are ample other in-site learning opportunities such as BHFT training packages, peer supervisions and comprehensive individually tailored induction programme.

Job description

The must have's for this role:

• Experience of working/training in mental health services or studying psychology/health studies
• Previous experience in health or social care work
• Experience of working/training in or with a diverse or multi-cultural community
• Excellent listening, verbal and written communication skills, including telephone skills
• Able to develop good therapeutic relationships with clients

For further information about the role, please see attached job description and person specification.

Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, its important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.

In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years. Any experience, skills or responsibilities referenced in your supporting statement should be evidenced within your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted.

Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to contact: Holly Carter on 0300 365 2000 or email on [email protected] who'll be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

About us

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

FOR SECONDMENT ROLES ONLY - If the secondment role becomes permanent, the successful candidate may be offered the permanent position.