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Bournemouth, Christchurch and Poole Customer Service & Admin

Perinatal Community Service AdministratorNHS

Westbourne, BH4 8EP Permanent £25,760 to £27,476
Posted 20 October 2026 Closing date 3 November 2026
Checked 36 hours ago · still listed on NHS Jobs Closes in 2 days · 3 Nov 2026
Branksome Rail Station (1 mile, direct) Swanage (Swanage Railway) (7.8 miles, direct) Bournemouth Station (1.8 miles, direct)

Job summary

The Trust are seeking to recruit a Service Administrator to join the Perinatal Community Mental Health Service .

This is an excellent opportunity for an experienced administrator to join a friendly and proficient administration team, supporting a range of professionals within the service. It is an interesting and varied role and we'd like to find someone with good humour who enjoys the challenge of a busy working environment.

The successful applicant will need to be able to work 9am -5pm Monday - Friday. Attending our weekly MDT meeting in held at Morden Village Hall, Wareham.

The Service Administrator will be able to ensure a confidential, efficient and comprehensive administrative service is provided to clients and staff, having good IT skills, attention to detail, strong time management, great interpersonal & communication skills. You must be able to work accurately under pressure, and be able to work well as part of a team.

Main duties of the job

Day to day duties will involve providing a professional and courteous response to patients, occasionally handling distressed patients via telephone, diary management, updating medical records (using Rio), minute taking and assisting the team with general admin.

You will be working as part of an efficient and professional team.

Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.

Job description

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidates individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.

All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected].

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

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