ReceptionistNHS

Job summary

Little Waltham and Great Notley Surgery has an opportunity for a receptionist to join our team, working across both our sites. The role is offered on either a full-time or a part-time basis, and shifts will include mornings, afternoons and evenings, as well as 1 in 12 Saturday mornings, so you must be able to be flexible. You will also be asked to cover annual leave.

In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date, and ensure that appointment bookings are well-managed.

Main duties of the job

• Greeting and directing all patients.
• Making appointments and giving out appointment cards, where required.
• Dealing with letters, completed forms, specimen bottles, etc.
• Dealing with requests for information, and managing problems and complaints.
• Advising patients of practice procedures.
• Registering new patients.
• Answering the telephone, promptly.

Job description

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

About us

We are a 2-site, friendly training practice with over 21,000 patients. You will be supported by our team of 15 doctors, 3 nurse practitioners, nurses, healthcare assistants, receptionist and admin team.