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Westminster Customer Service & Admin

Front of House Administrator - Fixed TermNHS

London, NW8 9NH Fixed-Term
Posted 21 October 2026 Closing date 2 November 2026
Checked 33 hours ago · still listed on NHS Jobs Closes tomorrow · 2 Nov 2026
South Hampstead Rail Station (0.6 miles, direct) St. John's Wood Underground Station (0.1 miles, direct) Victoria Station (2.9 miles, direct)

Job summary

We are looking for a Front of House Reception Administrator (6 months Fixed term Contract) to work within the Front of House team who is professional, well-organised and can provide high quality administrative support.

Main duties of the job

As part of the Front of House team, you will be the first contact and be committed to ensuring all patients, staff and visitors continually receive a friendly welcome as well as professional and polite assistance. You will also have responsibility for providing high quality administrative.

Job description

  • Receive patients, clinicians, staff and other visitors to the Hospital in a welcoming and professional manner.
  • Arrange appointments for in-patient and outpatient examinations, liaising with clinicians, patients and other members of the Imaging team as appropriate.
  • Ensure all Request Forms and clinical documents are scanned into the RIS
  • Undertake all aspects of patient registration, charging and examination scheduling using the hospital PAS and RIS systems, ensuring that all data is correct and up to date.
  • Co-ordinate requests for specialised examinations with the availability of radiologists and other service providers.
  • To maintain cash floats and raise invoices according to the Hospital policy

About us

St John & St Elizabeth Hospital is a leading private hospital in London, offering a comprehensive range of specialist medical treatments, clinics and diagnostic services from a team of world-class consultants, supported by a dedicated team of clinical and non-clinical staff.

We are known for our exceptional standards of care, excellent nursing standards, and cutting-edge medical treatments.

We have 170 years of history and are looking for people to join us for the next chapter. We are very unique as the only truly charitable private hospital in London and as a charity, every private patient treated helps support our on-site community hospice.

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