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Gateshead Customer Service & Admin

Receptionist / AdministratorNHS

Gateshead, NE10 9QG Permanent £12.71
Posted 21 October 2026 Closing date 4 November 2026
Checked 14 hours ago · still listed on NHS Jobs Closes in 4 days · 4 Nov 2026
Heworth Rail Station (0.5 miles, direct) Felling (Tyne and Wear Metro Station) (0.4 miles, direct) Marquisway - Kingsway South (2.5 miles, direct)

Job summary

The Receptionist/Administrator will work as part of our friendly Reception/Admin team - post will be part-time to work between 7.30am - 6.30pm

You will provide a high quality, professional reception and administrative service to patients, the full practice team including doctors, other health service professionals, all colleagues and visitors.

You will act as the first point of contact for patients contacting the Practice and portray the Practice in the highest possible professional way.

You will ensure that enquiries from patients are handled efficiently and courteously to the mutual satisfaction of the patients and the partners.

Main duties of the job

The successful candidate must be understanding and approachable to patients and other team members.

The post-holder will be expected to have well-developed keyboard skills.

TheReceptionistmust be able to communicate effectively with patients and team members.

You will clearly understand the importance of maintaining patient and data confidentiality.

Job description

To provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health services professionals and others.

About us

We are a forward thinking friendly team of over 20 staff, with partners, salaried GP's, Nurse Practitioners, Practice nurses, HCA's and a full reception and administrative support team.

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