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Isle of Wight Customer Service & Admin

Child Health Information Service AdministratorNHS

Ryde, PO33 1QT Permanent £25,760 to £27,476
Posted 21 October 2026 Closing date 1 November 2026
Checked 18 hours ago · still listed on NHS Jobs Closes in 3 days · 1 Nov 2026
Smallbrook Junction Rail Station (0.4 miles, direct) Smallbrook Junction (Isle of Wight Steam Railway (0.4 miles, direct) Gilkicker Road (4.6 miles, direct)

Job summary

An exciting opportunity has arisen within Hampshire and Isle of Wight Healthcare NHS Foundation Trust to appoint a motivated and enthusiastic Band 3 Child Health Information Service Administrator to join a busy Child Health Information Service (CHIS).

This post is based at Fortis House, Westridge Business Park, Ryde, PO33 1QT - 30 hours per week.

You will be joining a leading organisation that is both forward thinking and innovative. Hampshire and Isle of Wight Healthcare is committed to improving the quality of child health services across Hampshire and takes pride in rewarding the success of its staff.

We are looking for a motivated team player with experience of working within a clerical / office environment and have excellent communication and organisational skills. You will be responsible for day-to-day administration tasks, including data inputting. Maintaining the accurate and timely processing of data into CHIS whilst always preserving the integrity of the child's record. Attention to detail is a must in this role however previous experience of working in an NHS role is desirable but not essential as full training will be given to the successful candidate.

Main duties of the job

Some of the responsibilities of this role are:

  • To support the delivery improvement and reporting of Hampshire and Isle of Wight CHIS by maintaining the accurate and timely processing of data into CHIS whilst maintaining the integrity of the child's record at all times.
  • Deliver excellent levels of customer service to all service users and stakeholders.
  • Supports the smooth running of the CHIS office and ensure efficient administrative processes are followed
  • Ensure all birth notifications are recorded on CHIS within the operational standards. Ensure that all relevant new births are processed and sent to the appropriate CHIS

Job description

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

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