Adaptations Team LeaderCouncil

Work base: Coed Pella Offices, Colwyn Bay / Hybrid/

Help us create homes that enable people to live independently

At Conwy, we believe everyone should have the opportunity to live safely, comfortably and independently in their own home.
We are looking for an experienced and motivated Adaptations Team Leader to lead the delivery of adaptation and renewal services across the county. This is a rewarding opportunity to make a real difference to people's lives by helping residents remain independent, avoid unnecessary moves, and continue living in the communities they call home.

As Adaptations Team Leader, you will lead a dedicated team responsible for delivering housing adaptations and Disabled Facilities Grants, working closely with Occupational Therapists, contractors, Registered Social Landlords, Welsh Government and a range of partner organisations.

About the Role
Reporting to the Rapid Rehousing and Adaptation Manager, you will provide operational leadership for the Adaptations Team and play a key role in shaping and developing adaptation services across Conwy.

You will:
• Lead the implementation and ongoing development of the Council's Adaptation and Renewal Policies.
• Manage, support and develop a team of staff, promoting a culture of high performance and continuous improvement.
• Oversee the delivery of adaptation projects from assessment through to completion, ensuring high standards of quality and customer service.
• Manage adaptation budgets and ensure value for money in service delivery.
• Monitor contractor performance and ensure compliance with relevant legislation, regulations and health and safety requirements.
• Prepare technical and financial reports and contribute to service planning and development.
• Build strong relationships with internal and external partners to improve outcomes for residents.

About You
We are looking for someone with strong leadership skills, technical knowledge and a genuine commitment to improving the lives of local residents.

You will be able to demonstrate:
• A degree relevant to the role, or equivalent relevant experience.
• Experience working in design, construction, surveying, housing adaptations or a related field.
• Experience of managing and motivating a team.
• Knowledge of construction processes, building standards, housing legislation and regulatory requirements.
• Strong project management, organisational and problem-solving skills.
• Experience of managing budgets and monitoring performance.
• Excellent communication skills and the ability to build effective working relationships with a wide range of stakeholders.
• A commitment to delivering excellent customer-focused services.
A project management qualification and experience of securing external funding would be advantageous. Welsh language skills are desirable.

Why Join Conwy?
This is an opportunity to lead a service that has a direct and lasting impact on people's wellbeing and independence.

In return, we offer:
• Flexible and hybrid working arrangements.
• Generous annual leave entitlement.
• Membership of the Local Government Pension Scheme.
• Learning and development opportunities.
• Employee wellbeing support.
• The opportunity to be part of a service that makes a tangible difference to local communities.

Want to Know More?
For an informal discussion about the role, please contact:
Anna Mann
Rapid Rehousing and Adaptation Manager
e-mail: [email protected] 
Tel: 01492 576286

This role offers flexible working options for a work life balance. This can include adjusting your working day and hybrid working, ie a balance of office and home working.

Manager details for informal discussion: Anna Mann, Rapid Rehousing and Adaptations Manager ([email protected] / 01492 576286)

Welsh Language Skills: The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We’re passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.

Conwy is committed to safeguarding. Qualifications and references will be verified.

Click here to discover the benefits of joining Team Conwy.

Learn more about our recruitment process by visiting our Recruitment Process Page

We’re committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.

We welcome and encourage applicants from all backgrounds and experiences.

We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an ‘E’ on the Person Specification).

We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage. Need some support with your application? We've got tips, guidance and support services to help you through it.

Mae’r ffurflen hon ar gael yn Gymraeg hefyd.