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Redditch Customer Service & Admin

Workforce Compliance and Assurance AdministratorNHS

Redditch, B97 5JX Fixed-Term £26,500 to £27,452
Posted 23 October 2026 Closing date 10 November 2026
Checked 29 hours ago · still listed on NHS Jobs Closes in 9 days · 10 Nov 2026
Redditch Rail Station (1.7 miles, direct) Edgbaston Village (West Midlands Metro) (13.2 miles, direct) Redditch Bus Station (1.7 miles, direct)

Job summary

The Workforce Compliance and Assurance Administrator plays a vital role in ensuring the accuracy, completeness and integrity of workforce records across Vertis Health. Acting as a central point for workforce data assurance, the postholder will maintain reliable information within Sage HR, oversee compliance trackers, reconcile staff records and audit electronic personnel files.

By identifying and resolving data discrepancies, coordinating corrective actions and providing clear assurance reporting, the role helps create a trustworthy workforce picture that supports effective decision-making, regulatory compliance and high-quality patient care.

This is a detail-focused position that combines data accuracy, process improvement and stakeholder collaboration to reduce administrative burden and enable managers and staff to focus on delivering excellent services.

Main duties of the job

This is a part-time role for 16 hours per week.

The main duties of the Workforce Compliance and Assurance Administrator are to maintain accurate and reliable workforce records across Vertis Health by monitoring workforce data in Sage HR, reviewing compliance trackers, reconciling staff lists and auditing electronic personnel files.

The postholder will identify and correct data discrepancies, update records where evidence is available, coordinate actions with the appropriate teams when further checks or decisions are required, and track outstanding issues through to resolution.

They will also produce regular assurance reports, monitor compliance trends, and support the continuous improvement of workforce record-keeping processes, helping to ensure that managers have access to accurate information and that services remain compliant, efficient and focused on delivering high-quality patient care.

Job description

The Workforce Compliance and Assurance Administrator plays a key role in supporting the effective management of workforce information across Vertis Health. The position exists to ensure that workforce records, compliance data, staff information and personnel files are accurate, complete and trustworthy. By creating confidence in workforce data, the postholder helps managers, HR colleagues and operational teams access reliable information quickly, reducing administrative burden and allowing services to focus on the delivery of high-quality patient care.

For the full job description please see attached.

About us

We are a federation of GP surgeries and PCNs in Worcestershire, serving over 600,000 NHS patients through a variety of local services.

Our community of GPs are our stakeholders, meaning we are powered by the community we have created - and our goal is to find ways to make it easier for them to spend less time and money on administrative workload, and more time with their patients.

Our GP surgeries remain independent while keeping the benefits of being part of a larger organisation and we exist to protect the interests of our members through advocacy, business support, and revenue generation.

We are ambitious about growth in our network and so, our diversified services help our PCNs to reinvest in vital local healthcare initiatives, providing a sustainable future for their communities in the long term.

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