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Bournemouth, Christchurch and Poole Customer Service & Admin

Discharge Services AdministratorNHS

Bournemouth, BH7 7DW Permanent £25,760 to £27,476
Posted 23 October 2026 Closing date 6 November 2026
Checked 12 hours ago · still listed on NHS Jobs Closes in 6 days · 6 Nov 2026
Pokesdown Rail Station (1.1 miles, direct) Swanage (Swanage Railway) (11.3 miles, direct) Bournemouth Station (2.4 miles, direct)

Job summary

An exciting opportunity has arisen within the Discharge Team. We are seeking an enthusiastic, motivated and dynamic individual to join a specialised team providing information and analytical support to Senior Trust Management, Clinicians, Partner Organisations and NHS England.

Accurate and timely information is critical, providing administrative support which plays a vital role in supplying high quality information for operational improvement, monitoring and assurance.

The post holder will undertake word processing, data input into Excel, the formulation of reports and developing spread sheets to a variety of audiences. The role will require understanding of DTOC & D2A guidance; will involve generating reports to support the operational performance of the Trust and responding to queries from the department's stakeholders

Main duties of the job

  • Answering telephone calls, taking messages and taking appropriate action as required
  • Processing of D2A referrals
  • Maintaining filing system
  • Maintaining stationery stocks and ordering of other items for department
  • Reporting of broken equipment to appropriate department.
  • Use of email
  • Photocopying
  • Compiling reports for department using Health of the Ward and Excel
  • Occasional cover of Interim Team Administration.

Job description

The post holder will undertake word processing, data input into Excel, the formulation of reports and developing spread sheets to a variety of audiences. The role will require understanding of DTOC & D2A guidance; will involve generating reports to support the operational performance of the Trust and responding to queries from the departments stakeholders

About us

UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women's, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.

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