Clinical Receptionist and Booking Clerk - Clinical TherapiesNHS

Job summary

We are recruiting for an enthusiastic candidate to join our Clinical Therapies Administration Team at Doncaster and Bassetlaw NHS Teaching Hospitals. This role will be expected to cover across sites, including Doncaster Royal Infirmary, Mexborough Hospital and Bassetlaw Hospital.

Hours: 30 hours per week

This is an exciting opportunity to work within a highly committed and supportive team, delivering a professional, first-class reception and booking service within the Clinical Therapies Department.

A flexible approach to working patterns is essential, in line with the Clinical Therapies Service Policy. Across site work is an expectation of this role and staff may be expected to work at any of the Trusts sites.

We are fully committed to staff development, offering regular appraisal and actively encouraging and supporting ongoing training and professional development.

If you are organised, customer-focused, and thrive in a busy healthcare environment, we would love to hear from you.

Main duties of the job

Provide administrative/reception service support to facilitate the patient pathway

Work flexibly across services to provide a booking service, process clinic changes, call centre cover, processing of referrals and undertaking a range of general admin tasks

Build and maintain close working relationships across the clinical administrative teams, using Standard Operating Procedures (SOP's) to ensure functions of the role are carried out correctly and within given timescales.

Ensure accurate data recording using SystmOne, CaMIS and E-referral and other systems; and via the use of Patient Tracking Lists (PTLs) book outpatient/inpatient events in accordance with clinical instruction and national/local waiting time target dates.

Job description

Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK

Please note that from 9th April2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

About us

DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions. As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.