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North Norfolk Customer Service & Admin

Senior AdministratorNHS

Cromer, NR27 0BG Permanent £24,180
Posted 23 October 2026 Closing date 3 November 2026
Checked 2 days ago · still listed on NHS Jobs Closes in 2 days · 3 Nov 2026
Roughton Road Rail Station (0.6 miles, direct) Sheringham (North Norfolk Railway) (4.3 miles, direct) Barnards (52.5 miles, direct)

Job summary

Cromer Group Practicehas an opportunity for an experienced, senior administrator to join our busy practice support team and assist in the smooth delivery of excellent patient care. This role is offered on a part- time basis of 30 hours per week.

Please note: in order for your application to be considered, it is essential that you have previously worked in similar role within a primary care setting in the UK. It is also essential that you are fully trained in SystmOne.

Main duties of the job

The main responsibilities of the role include:

  • Undertaking a variety of administrative duties including the provision of secretarial and clerical support to clinical staff and other members of the practice team
  • Data entry and read coding of relevant patient information and medical data into the clinical system
  • Scanning patient information into computerised records, including medical documents, hospital records and letters, as necessary
  • Allocating workflow for review by doctors or other health professionals
  • Handling enquiries efficiently
  • GDPR and SARS requests
  • Administrative support to the practice manager (first line response complaint handling)
  • Coordinating and planning meetings
  • Ledger planning and duty rota

Job description

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

About us

Join a progressive, modern GP practice committed to delivering high-quality patient care through innovation and digital transformation. Youll work with a dynamic, supportive team in a friendly environment located close to the town and the beach, with onsite parking available for your convenience.

Benefits include:

  • Career progression
  • NHS pension scheme
  • Ongoing training and development opportunities
  • Career progression pathways within the practice and wider primary care network
  • Supportive team environment
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