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Norwich Customer Service & Admin

AdministratorNHS

Norwich, NR2 3TU Permanent £25,760 to £27,476
Posted 23 October 2026 Closing date 6 November 2026
Checked 14 hours ago · still listed on NHS Jobs Closes in 6 days · 6 Nov 2026
Norwich Rail Station (1.9 miles, direct) Wymondham Abbey (Mid Norfolk Railway) (8.0 miles, direct) Barnards (32.7 miles, direct)

Job summary

An exciting opportunity is available within Intermediate Care and Urgent Community Response Directorate, within the Recovery and Reablement Team.

We are looking for an enthusiastic individual to join the team and undertake a newly created administrator role, supporting the admission and discharges of patients from 28 Recovery and Reablement Beds across 2 care homes.

The Role is full time, 37.5 hours covering Monday to Friday

Interviews will be face to face and the job may close before the advertised end date if there are sufficient applications received.

Main duties of the job

The post holder will independently manage and prioritise a range of administrative and clerical duties.

Attending Multi disciplinary Meetings, transcribing notes and emailing them to relevant parties.

Monitoring the mail inbox and responding appropriately.

Job description

  • Using a range of software systems including Systmone, Microsoft Office and other Trust systems to produce and maintain reports, letters, spreadsheets, data bases, presentations and service documentation
  • Maintaining accurate patient records and administrative information in line with Trust policies and information governance requirements
  • Inputting, updating and validating information on patient tracking systems
  • Managing incoming and outgoing correspondence
  • Monitoring the Recovery and Reablement inbox and responding to routine enquiries
  • Supporting the administration of referrals into the Recovery and Reablement beds

About us

Please be aware that East of England Community Health and Care NHS Trust will never ask applicants to pay fees at any stage of the recruitment process, including job applications, sponsorship arrangements, or employment offers. All recruitment communications and job applications should only be made through our official careers website and published contact details.

If you receive a suspicious job offer or recruitment-related communication, do not make any payments, share personal information, or provide identity documents. We encourage you to report the matter to your local police or relevant law enforcement agency. Any concerns relating to potential recruitment fraud should also be reported to our Local Counter Fraud Specialist (LCFS) as soon as possible.

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