Receptionist - Bank staffNHS

Job summary

The Riverside Health Centre are seeking a flexible and pro-active bank Receptionist/Administrator to join their team in Manningtree.

This is a bank role to help cover annual leave, sickness, and staff training within our reception and administration team. The role is fully onsite, and our opening hours are Monday to Friday, 08:00 to 18:30. There are no fixed hours only cover as required.

We reserve the right to close this advert early should a suitable candidate be identified before the closing date.

Main duties of the job

Responsibilities will include, but are not limited to:

• Greeting patients and visitors
• Care navigation and signposting patients to the appropriate service or clinician
• Answering queries from patients and external agencies
• Supporting patients with the online triage system
• Updating patient records accurately
• Processing electronic and paper correspondence
• Liaising with patients using a variety of communication methods

Job description

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

About us

Riverside Health Centre cares for approximately 6,500 patients. Care is provided by three GP partners, one salaried GP, one nurse practitioner, one paramedic, two practice nurses, and two healthcare assistants.

We are a close-knit and supportive team who work collaboratively to provide the best possible care to our diverse patient population.

We also work closely with four local practices as part of the Stour Estuary Primary Care Network (PCN).