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Southampton Customer Service & Admin

Psychology AdministratorNHS

Southampton, SO14 0YG Permanent £28,392 to £31,157
Posted 23 October 2026 Closing date 8 November 2026
Checked 31 hours ago · still listed on NHS Jobs Closes in 7 days · 8 Nov 2026
St Denys Rail Station (0.8 miles, direct) Wootton (Isle of Wight Steam Railway) (15.0 miles, direct) Albion Place (0.8 miles, direct)

Job summary

Are you an organised and motivated administrator looking for an opportunity to make a real difference? We are looking for a Divisional Psychology Administrator to join our friendly and supportive team, providing essential administrative support to psychology services across the division.

This varied and rewarding role sits at the heart of the service, supporting psychologists and managers to deliver high-quality care. You will be responsible for coordinating meetings, managing diaries and inboxes, maintaining records and databases, supporting recruitment and onboarding processes, preparing reports and correspondence, and acting as a key point of contact for staff and external partners.

We are looking for someone who is proactive, adaptable, and able to manage a busy workload while maintaining a high level of accuracy and professionalism. You will have excellent organisational and communication skills, be confident working independently, and enjoy building positive working relationships with a wide range of colleagues.

In return, you will become part of a dedicated and welcoming team where your contribution is valued. This is an excellent opportunity to develop your administrative skills, gain experience within psychology services, and play a key role in supporting the effective delivery of patient care.

If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in delivering high-quality administrative support, we would love to hear from you.

Main duties of the job

The post holder will coordinate and support the effective delivery of administrative services, helping to ensure consistent and high-quality support across complex and fast-paced clinical environments. This includes contributing to the development and improvement of administrative processes and supporting the implementation of agreed changes to ways of working.

The role combines Personal Assistant (PA), administrative and support to the workforce, along with coordination of key activities across secure, acute, and crisis psychology services. The post holder will support service performance through accurate data management, tracking of key activities and maintaining effective administrative systems.

Job description

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

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