- S26-398 Pensions Administrator (LC4-5)Police

Lancashire Constabulary is looking for a Pensions Administrator to join our team at Hutton Headquarters.

The purpose of this role is to support the Pensions officer with general administration, monitoring the inbox and dealing with general pension queries. You will be liaising with Lancashire Pension Partnership Administration (LPPA) to support the pension officers in updating and chasing outstanding cases and supporting the Pension Officer with the implementation and administration of pension remedy.

Key Responsibilities:

To process all aspects of pensions and associated processes ensuring compliance with legislation

To provide accurate pay data in relation to pensions for leavers, estimates and repayments of pensions

Deal with and calculate complex pension queries

Administrate third party payments ensuring records are kept up to date i.e. AVC Wise

Deal with internal and external enquiries by telephone, correspondence or personal contact and to liaise with divisions and departments, staff associations and external organisations as required

To ensure processes and payments are compliant with Statutory legislation, contractual entitlements, constabulary policies, police regulations, police staff conditions of service and pension regulations

Please see the attached job specification for further details.

Skills and Experience:

CIPP Level 3 certificate is desirable

Knowledge / Experience of police and LGPS Pension Systems is desirable

Experience of working in an administrative/clerical role within a busy office environment dealing with pension related enquires

Experience of producing accurate written information and demonstrate a high level of attention to detail

Experience of updating and maintaining manual and computerised records accurately

Vetting and Medical:

Please be aware, as a condition of your appointment you must undergo and pass Recruitment Vetting (RV). Please be aware there is a minimum 3 year UK residency requirement for Recruitment vetting and you must be 18 years old at the point of applying. Successful applicants will also be subject to a medical assessment.

Benefits:

25 - 31 days annual leave (role dependant) plus 8 bank holidays pro rata

Local Government Pension Scheme with contributions from 5.5% to 12.5% depending on your salary

Sick pay provisions

Generous maternity / paternity and adoption leave entitlements

Option to become a member of the onsite unions

Discounts from various retailers via the Blue Light Scheme

Access to on-site-gyms – HQ

Cycle to work scheme

Support from our Health and Wellbeing Centre including Welfare Officers, Counselling, Physiotherapy and Mental Health Peer Supporters

Hybrid / Agile working (role dependant)

Closing date: Thursday 5th November 2026 at 10am

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