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Hounslow Customer Service & Admin

Receptionist/AdministratorNHS

Isleworth, TW7 4HQ Permanent £14.50
Posted 21 August 2026 Closing date 5 October 2026
Isleworth Rail Station (0.4 miles, direct) Hounslow East Underground Station (0.5 miles, direct) Montpelier Road / Eaton Rise (3.7 miles, direct)

Job summary

The 2 posts involves working 25 or 23.5 hours per week (with good overtime opportunities) as a receptionist and administrator in an NHS general practice surgery , Spring Grove Medical Practice, Thornbury Road Health Centre, Isleworth TW7 4HQ.

See our website: springgrovemedicalpractice.co.uk

Main duties of the job

Receptionist role involves assisting patients face-to-face, by phone and online; and to liaise with hospital departments, interpreter services, transport services etc.

Administrative role involves processing messages by phone, fax and email; processing repeat prescription requests; data entry onto computers; contacting patients to arrange special appointments etc

Job description

POST No. 1 of 2

25 hours/week spread over Monday to Friday plus plenty of overtime opportunities

Working hours :-

Monday 12:30 to 18:00

Tuesday: 08:30 to 13:30

Wednesday: 12:30 to 17:30

Thursday: 08:00 to 13:30

Friday: 13:30 to 17:30

POST No. 2 of 2

23.5 hours/weekspread over Monday to Friday plus plenty of overtime opportunities

Working hours :-

Monday 12:30 to 17:30

Tuesday: 13:30 to 17:30

Wednesday: 08:30 to 13:30

Thursday: 13:30 to 18:30

Friday: 08:00 to 12:30

Start as soon as possible.

Receptionist role is to assist patients face-to-face and on the phone, and to liaise with hospital departments, interpreter services, transport services etc.

Administrative role involves processing messages by phone, fax and email; processing repeat prescription requests; data entry onto computers; contacting patients to arrange special appointments etc.

Benefits 4 weeks paid annual leave plus bank holidays

Option to join NHS pension scheme

Training provided

About us

We are a training practice for GP registrars, clinical pharmacists etc. Our premises consist of a spacious and quite modern health centre. 7,500 patients are registered with our practice, and there is a diverse mixture of ethnic minorities. We have 4 doctors and trainees. Our clinical software is EMIS Web (now called Optum)

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