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Harlow Customer Service & Admin

Medical ReceptionistNHS

Harlow, CM18 6LY Fixed-Term
Posted 26 October 2026 Closing date 16 November 2026
Checked 25 hours ago · still listed on NHS Jobs Closes in 15 days · 16 Nov 2026
Harlow Town Rail Station (1.9 miles, direct) Epping Underground Station (4.4 miles, direct) Tesco Drop Off Point (6.9 miles, direct)

Job summary

We are looking for a Medical Receptionist to join our friendly team in providing a high standard of service to our patients. Excellent customer service skills are vital for this role. We expect the successful candidate to be able to work well as part of a team and perform effectively under pressure. You will need to be a team player and be able to work in a fast-paced environment.

This position is for maternity cover, with the view to becoming permanent for the right candidate.

Main duties of the job

Desirable experience in general practice but not essential for the right person. The role includes:

-Handling telephone calls

-Digital enquiries from patients including working closely with our Triage Doctor

-Care navigation

-Administrative duties

-Registration processing

Job description

-Handling telephone calls

-Digital enquiries from patients including working closely with our Triage Doctor

-Care navigation

-Administrative duties

-Registration processing

About us

The Ross Practice is located in Harlow with easy access to the M11 and train services.

We are made up of 4 Partners, Management team, extended clinical team, nursing team, and a supportive administration team.

We work closely with our PCN (Harlow South)

CQC 'good' rating.

We are a SystmOne Practice which also operates AccuRx and Ardens.

If you would like to discuss more please contact Cheryl Glenister, Deputy Practice Manager on [email protected]

We look forward to welcoming a new member to our team.

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