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Chelmsford Customer Service & Admin

ReceptionistNHS

Chelmsford, CM2 5EF Permanent £12.78
Posted 26 October 2026 Closing date 13 November 2026
Checked 25 hours ago · still listed on NHS Jobs Closes in 12 days · 13 Nov 2026
Beaulieu Park (0.6 miles, direct) Upminster Underground Station (17.3 miles, direct) Beaulieu Park Railway Station (0.5 miles, direct)

Job summary

North Chelmsford Healthcare Centre/Beaulieu Healthcare Centre have an exciting new opportunity, as part of our ongoing expansion, for a receptionist to join their team. This position is offered on a part-time basis, for 18 hours per week, working the following:

  • Monday & Tuesday: 08:00 - 14:00
  • Friday: 12:30 - 18:30

This role will involve working across both of our Chelmsford sites: North Chelmsford Healthcare Centre and our branch surgery, Beaulieu Healthcare Centre.

If you are enthusiastic about joining a growing team and making a positive difference to patient care, we would love to hear from you.

Main duties of the job

Main responsibilities will include:

  • Handling patient enquiries by telephone, email, and in person.
  • Working within our triage team to support the triage doctor.
  • Processing prescription requests.
  • Arranging home visits.
  • Managing card and cash payments from patients.
  • Maintaining waiting lists and arranging follow-up appointments.
  • Supporting clinicians and colleagues with day-to-day administrative tasks.

Training:

A comprehensive three-week induction programme will be provided to support your onboarding and success in the role.

Job description

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

About us

North Chelmsford NHS Healthcare Centre is a SystmOne practice with a growing list size of over 17,000 patients. The practice has achieved a Good CQC rating and has an excellent reputation amongst Chelmsford residents. We are part of the Elizabeth Courtauld Partnership and have a branch surgery in Beaulieu.

If this vacancy attracts sufficient interest, it may close earlier than the stated deadline. We encourage early applications to avoid disappointment.

Benefits include:

  • NHS pension scheme available
  • Free on-site parking
  • Four weeks' annual leave
  • One additional day birthday leave
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