Admin / ReceptionistNHS

Job summary

• Welcome patients warmly and provide exceptional customer service.
• Handle incoming calls efficiently and direct them appropriately.
• Schedule appointments, manage patient registrations, and process medical forms.
• Maintain accurate patient records and ensure data confidentiality.
• Assist with administrative tasks
• Contribute to a positive and supportive team environment.
• What We Offer

•

• A friendly, supportive working environment.
• Training and development opportunities.
• NHS pension scheme membership.
• Regular staff meetings and opportunities to contribute to practice improvements.

Main duties of the job

Main Duties of the RoleAs part of the reception and admin team, you will be responsible for:

• Providing a welcoming and professional reception service for patients.
• Answering and directing incoming calls, booking appointments, and handling queries.
• Processing prescriptions, letters, referrals, and clinical documents.
• Maintaining accurate records using clinical and admin systems.
• Supporting clinicians and managers with administrative tasks.
• Ensuring confidentiality and professionalism in all aspects of the role.

Job description

Full JD attached

• Providing a welcoming and professional reception service for patients.
• Answering and directing incoming calls, booking appointments, and handling queries.
• Processing prescriptions, letters, referrals, and clinical documents.
• Maintaining accurate records using clinical and admin systems.
• Supporting clinicians and managers with administrative tasks.
• Ensuring confidentiality and professionalism in all aspects of the role.

About us

Chorlton Family Practice is a busy GP surgery serving our local community in South Manchester. We are a supportive and welcoming team who pride ourselves on providing excellent patient care while ensuring our staff feel valued and well supported.

We are looking to recruit an organised, reliable, and patient-focused Admin / Receptionist to join our practice team.