Care Co-ordinatorNHS

Job summary

Join Our Team at the York Frailty Hub Become a Care Co-ordinator

Are you passionate about helping people and ready to make a real difference in your community?

We are expanding our Care Co-ordinator team at Nimbuscare and looking for someone just like you motivated, compassionate, and ready to take on a rewarding challenge.

• As a Care Co-ordinator, you will be at the heart of our multidisciplinary team, providing essential support to vulnerable and frail individuals in our community. You will be:
• A first point of contact for patients and clinicians via phone
• Coordinating appointments and updating clinical rotas
• Liaising with multiple health and care services
• Managing and processing essential documents and data
• Supporting the smooth operation of the Frailty Hub

What we are looking for:

• Strong communication and prioritisation skills
• A flexible, person-centered approach
• Confidence in working with IT systems and handling sensitive information
• Enthusiasm to learn and develop across different disciplines

Why join us?

• Be part of a friendly, supportive, and growing team
• Gain exposure to a wide range of healthcare and social care services
• Opportunities for professional development and career progression
• Enjoy flexible working hours, including set weekend shifts

If you are looking for a meaningful role where every day makes a difference, we would be delighted to hear from you.

Main duties of the job

• Act as the first point of contact for patients, families, external agencies, and healthcare professionals, handling enquiries professionally and following them through to resolution.
• Maintain accurate patient records, retrieve clinical information, and manage appointments using SystmOne and other clinical systems.
• Provide effective administrative support to the Frailty Hub team, ensuring clear, timely communication and completion of assigned tasks.
• Maintain patient confidentiality and adhere to all Nimbuscare policies, procedures, protocols, and training requirements.
• Work flexibly, both independently and as part of a team, undertaking additional duties as required to support the efficient running of the Frailty Hub.

Please see attached the job descrpition for a full list of duties and responsibilties.

Job description

Please see attached the Job Description for a full list of duties and responsibilities.

This list is not exhaustive and can subject to change.

Our offer:

Support on shift

Training on clinical systems

Support from Service Lead and Frailty Hub Clinical Managers

Collaborative multidisciplinary approach

Training and Development

Full induction and training program

Supportive culture offering ongoing training and CPD opportunities

Benefits

NHS Pension Scheme

Access to Blue Light Card and Health Service Discounts

Our Health and Wellbeing offer

Funded eye tests

Care First Zest 24/7 Confidential Employee Assistance Programme

Access to a team of trained Mental Health First Aiders

Annual Leave - 27 days plus 8 days bank holidays (April to March)

Open-plan office environment

About us

Who are we?

Nimbuscare is a not-for-profit, socially driven organisation within the NHS family. Were collaborative, agile and innovative at our core, working with partners across the system to remove complexity, inspire trust and create person-centred solutions that make healthcare better for everyone.

What we do?

We work towards making a complex system simpler. Creating better, more seamless care closer to home.

How we do it?

By collaborating closely with GP Members, Patient Safety Partners and wider health and care organisations, combining shared insight and expertise to improve outcomes for local people.

As a Disability Confident Committed employer disabled applicants who meet the essential criteria for this job are guaranteed an interview.