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Southwark Social Care

Senior Crisis Support WorkerNHS

Denmark Hill, SE5 8AZ Permanent £34,186 to £37,389
Posted 26 October 2026 Closing date 9 November 2026
Checked 10 hours ago · still listed on NHS Jobs Closes in 12 days · 9 Nov 2026
Denmark Hill Rail Station (0.1 miles, direct) Brixton Underground Station (1.1 miles, direct) Victoria Station (3.0 miles, direct)

Job summary

Please note we do not offer sponsorship for these roles and if you were unsuccessful for this role previously, please do not apply again.

Be part of an innovative team which is vital to our plans to transform Child & Adolescent Mental Health Services (CAMHS) Tier 4 services acrossSouth London. The service will work in collaboration with the South London Partnership (SLP) Crisis service.South London Partnership is CAMHS New Models of Care Programme and aims to transform services through partnership-working, delivering bestpractice consistently to support young people and their families. The SLP is a collaboration between Oxleas NHS Foundation Trust, South Londonand Maudsley NHS Foundation Trust, and South West London and St George's Mental Health NHS Trust.The CAMHS Crisis Line aims to provide short-term, targeted telephone interventions to support young people in distress, as well as providingadvice and support for parents and carers who have concerns about their child or young person's mental health.

Main duties of the job

With support from the senior clinician on duty, to undertake an immediate risk assessment of the young person using yourcommunication skills and knowledge to ensure that any advice or guidance given is appropriate and robust.Provide immediate crisis counselling support to children and young people in significant distress, offering a friendly and supportivevoice during this time.Help the child or young person engage in any safety plan they have formulated with their community teams, in order to minimise anypotential risk issues that may become apparent during the call.Communicate with parents and carers to provide child and adolescent mental health expertise and advice in relation to their child oryoung person, reminding them of any plans put in place by CAMHS. If unknown to services, to help them formulate a plan that helpsmeet the immediate risk issues in relation to the child or young person which would allow their parents or carers to feel supported inmanaging them at home.Liaise with other mental health professionals, as well as the emergency services to provide support and advice regarding children andyoung people they may have been called to attend out-of-hours.Work across the clinical systems used by the South London Partnership to access the clinical notes of children and young people toprovide an individualised crisis response.

Job description

NVQ Level 3 in Health & Social Care or other equivalent qualificationExperience of working as a Healthcare Assistant in Adolescent Mental HealthExperience of working with people with mental health problemsExperience of working with professionals from other agencies and servicesAbility to promote good working relationships with patients and with the multi-disciplinary teamAbility to work with a challenging client group, showing initiative and flexibility to team work and to care situationsLoyal and able to advocate for and show pride in the work area and organization and demonstrates values of trust and NHSAbility to work within a multi-disciplinary/multi agency setting

For further details / informal visits contact:Rebecca Licorish [email protected] Team Leader

Please note that sponsorship is not available for this role.

About us

We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance.There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It'simportant to us that you valued and appreciated and that are why we have a comprehensive benefits package on offerSome of our benefits are highlighted here:o Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role andlength of service.o Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing.o Career development, There are plenty of opportunities to progress your career and we support your development through a number ofprogrammes such as mentoring, coaching, positive people management, collective leadership and other talent programmeso Car lease, our staff benefits from competitive deals to lease carso Accommodation, our staff benefits from keyworker housing available which is available on selected siteso NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.Other benefits includeo Counselling serviceso Wellbeing eventso Long service awardso Cycle to work schemeo Season ticket loano Childcare voucherso Staff restaurants

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