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Bristol, City of Customer Service & Admin

FM Central AdministratorNHS

Bristol, BS10 5NB Permanent £25,760 to £27,476
Posted 26 October 2026 Closing date 6 November 2026
Checked 27 hours ago · still listed on NHS Jobs Closes in 5 days · 6 Nov 2026
Ashley Down (1.3 miles, direct) Oldland (Avon Valley Railway) (6.4 miles, direct) Public Transport Interchange (9.0 miles, direct)

Job summary

This Position will be for the helpdesk function of the admin team. The main focus for the Helpdesk and Administration functions are: during the period on shift the post holder is responsible for the day-to-day operation of the Helpdesk to North Bristol NHS Trust, and it's employees for all specialities within Facilities Management (Estate Management, Portering Services, Domestic Services, Catering, Laundry and Waste Management), ensuring a prompt and professional service at all times; log the faults/requests and close work orders once the work is completed; provide full administration support in all aspects of the administration and general running of the Facilities Department; process and monitor pay, annual leave and absence for circa 900 facilities staff.

The role is to act as the first point of contact for all service requests that help to facilitate as far as possible, a comfortable, safe, and pleasant patient experience.

Main duties of the job

Our main role within admin is to support the rest of facilities in as many ways we can, by providing a central service which offers help in various tasks from absences to pay queries.

Job description

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

About us

Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations,operatingfrom three main sites at Southmead, Bristol citycentreand Weston.

With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

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