Medical Secretary - Gastroenterology and HepatologyNHS

Job summary

An exciting opportunity has arisen for an experienced Secretary to join the Gastroenterology/Hepatology Administration Team within the Gastroenterology Department on a 10-month fixed term contract or secondment with a possibility of extension.

This is a varied and rewarding role that provides administrative support across the Gastroenterology, Hepatology, Care Group, and Endoscopy Services. The successful candidate will have the opportunity to work with a range of clinical and managerial teams, gaining exposure to different aspects of service delivery within a busy and dynamic department.

The successful candidate should possess fast and accurate keyboard skills. Knowledge of medical terminology would be advantageous, as would previous, experience of working within an NHS environment.

We are looking for a motivated and proactive team member who enjoys working in a demanding environment and interacting with both patients and colleagues, while consistently demonstrating care, compassion, and kindness. If you feel you have the qualities we are looking for, please feel free to contact the department for an informal discussion about this role.

Main duties of the job

To provide a comprehensive service to the care group, endoscopy, consultants and speciality teams, with the minimum of supervision. Organise your own workload and co-ordinate activities with other medical secretaries to ensure that an efficient service is provided. It is essential that you show initiative commensurate with the role and it is vital that confidentiality should be maintained at all times. Ensure cross cover working where possible.

Job description

• To provide a comprehensive service to consultants and speciality teams including nurse practitioners/clinicians
• To manage and maintain 18 week pathways including tertiary referrals to external trusts, and ensure these are accurately recorded on PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway.
• Mentor, train and supervise relevant staff as required. Deal with annual leave requests and sickness absence return to work interviews
• Support consultants in non clinical activities, ie preparing presentations documents, taking minutes of meetings, set agendas, circulate supporting documents etc.
• Ensure appropriate personnel are informed of consultant annual leave/studyleave. Keep consultants informed of junior doctor leave, as it could have aneffect on the service.
• Type dictation from audio transcription of clinical correspondence anddocumentation. Type discharge summaries as appropriate. Maintain aneffective track on inpatient referrals to ensure patient is reviewed promptly.
• Work from initiative using own judgement, acquired knowledge and tact todeal with queries and resolve situations or refer to appropriate person.
• Ensure all correspondence relating to patient care is acted upon in a timelymanner.
• Be able to work as part of a team, promote effective flows in the departmentto cover leave to ensure office runs smoothly.

About us

University Hospital Liverpool Group comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women's, visit their careers page.