Divisional Quality Governance FacilitatorNHS

Job summary

This role is central to supporting the delivery of high-quality, safe patient care across the Division. The post holder will lead and coordinate a wide range of quality governance and patient safety activities, including incident investigations, risk management, clinical audit, and quality improvement initiatives. Working closely with the Divisional Senior Team and clinical services, the role focuses on analysing data, monitoring quality performance, and ensuring that learning from incidents, audits, and feedback is translated into meaningful improvements in practice.

We are looking for a proactive and analytical individual with strong organisational and communication skills who is passionate about improving patient safety and service quality. The successful candidate will be able to interpret complex information, influence and support clinical teams, and build strong working relationships across the organisation. This is an excellent opportunity to work in a collaborative and supportive environment where you can make a real impact on patient care, contribute to service improvement, and help shape a strong culture of safety and quality across the Division.

Main duties of the job

• Support the delivery of patient safety, quality improvement, and governance activities across the Division.
• Coordinate and support investigations of clinical incidents, ensuring learning is identified and shared.
• Monitor and maintain divisional risk registers and support the escalation and management of identified risks.
• Analyse and report on quality indicators including incidents, complaints, audits, and performance metrics.
• Develop and maintain quality governance dashboards, reports, and data collection systems.
• Provide expert advice and support to clinical teams on patient safety, risk management, and quality improvement.
• Facilitate governance meetings and support the Divisional Senior Team with reports, action plans, and monitoring progress.
• Support compliance with national standards, regulatory requirements, and external inspections.
• Build strong working relationships with clinical, managerial, and governance teams to promote a culture of safety and continuous improvement

Job description

Please see attached job description for full details.

This job description is not intended to be exhaustive and it is likely that duties may be altered from time to time in the light of changing circumstances, in discussion with the post holder. This role profile is intended to provide a broad outline of the main responsibilities only. The post holder will need to be flexible in developing the role with initial and on-going discussions with the designated manager.

About us

We are proud to be part of BSW Hospitals Group - a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.

We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.