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Wirral Education

Teletriage Nurse / Paramedic ClinicianNHS

Upton, CH49 5PE Permanent £49,387 to £56,515
Posted 27 October 2026 Closing date 10 November 2026
Checked 23 hours ago · still listed on NHS Jobs Closes in 9 days · 10 Nov 2026
Upton Rail Station (1.3 miles, direct) Berwyn (Llangollen Railway) (27.2 miles, direct) Heswall Bus Station (2.9 miles, direct)

Job summary

An exciting opportunity has arisen to join our well established Teletriage team.

Nurse Clinicians work within the Urgent Community Response Team aligning with the National Framework for Urgent Care Response.

Their role is to facilitate high quality clinical assessment of acutely unwell patients within the care home setting, and support the frailty initiative by providing senior clinical support to urgent community response staff and working with the acute trust to prevent unnecessary admissions.

Main duties of the job

The post holder will utilise established pathways and processes to provide a wide range of acute, nursing and social care assessments to patients who may potentially be at risk of a hospital admission. The role will involve supporting care home staff in determining the best pathway of clinical care for the patients and facilitating early discharges.

The post holder will be an autonomous practitioner who has the experience and clinical confidence to assess the needs of the patient and determine if the patient needs further face to face assessment or whether they can be discharged at first point of contact.

Job description

The primary aim of the service is to prevent inappropriate admission to hospital. To support and educate acute wards, CICC, Nursing and Residential home clinicians to make the correct clinical decision for their patients and residents.

The main responsibilities of the role will include

  • assessment, planning, implementation, and evaluation of programs of care, which meet the needs of patients
  • To provide advice, information and support for doctors, nurses and social workers across hospital and community settings, regarding the implementation of patient care
  • Responsible for the initial holistic assessment, implementation, and evaluation of programmes of care with often complex needs of acutely and chronically unwell patients within the Community setting without supervision.
  • Make clinical judgements and decisions that can often require analysis of complex facts/situations that demand prompt action
  • Work within a multi-disciplinary team with support workers, physiotherapists, occupational therapists, community psychiatric nurse and social workers. Providing integrated skills and sharing knowledge.

About us

Wirral Community Health and Care NHS Foundation Trust has been rated as Good by CQC (Dec 2023) with some outstanding areas.

As an aspiring outstanding Trust we have numerous policies and procedures in place which provide standard organisational ways of working, in line with organisational objectives, relevant legislation and requirements. Policies allow for continuity and consistency within the Trust. Employees must abide by and adhere to all Wirral Community NHS Trust's policies, at all times.

Our staff are very much valued and this is why we offer a range of employee benefits including family friendly policies, additional leave purchase schemes, lap tops for remote working, free parking, as well as staff wellbeing support services including counselling, inclusive staff network meetings and a range of ambassadorial engagement roles.

In addition, the Wirral peninsula boats stunning coastlines and countryside and has excellent transport links to North Wales, Liverpool, Manchester, as well as the historic city of Chester.

To find out more about working in Wirral and the many benefits of joining Team WCHC visitwchc.nhs.uk/careers/

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