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Cheshire East Customer Service & Admin

QOF AdministratorNHS

Congleton, CW12 1DY Permanent
Posted 27 October 2026 Closing date 13 November 2026
Checked 8 hours ago · still listed on NHS Jobs Closes in 16 days · 13 Nov 2026
Congleton Rail Station (0.9 miles, direct) Cheddleton (Churnet Valley Railway) (10.3 miles, direct) Bus Station Alighting Only (0.1 miles, direct)

Job summary

Are you a motivated person with a good computer knowledge and an inquisitive mind?

We are looking for a part-time QOF administrator to work part-time, hours to be confirmed. The wage will be £25,820 FTE based on 20 hours per week. Previous medical and audit experience is desirable but not essential as training will be given. The successful candidate must have the ability to work on their own initiative and be well organised.

Main duties of the job

You will be a key member of our team and will be responsible for the application of performance and quality standards within the practice delivered through QOF to optimise efficiency and achievement. You will possess an understanding of the requirements set out in the QOF achievement indicators to ensure effective implementation along with regular monitoring. Ensuring data used for all reporting and analysis is accurate and reliable.

This role is pivotal in communicating the QOF/IIF practice attainment for generating income; promoting safety and maintaining quality for the practice by undertaking searches, audits and updating templates as required to ensure the accuracy of clinical coding to capture QOF information and in turn accuracy of monthly claims for services.

You will work alongside the Practice Manager & Operations Manager to ensure planning for the QOF year, management of all chronic disease recalls and vaccination recall programmes.

You will be responsible for issuing and monitoring patient invites for monthly recall for long term conditions by running relevant reports and searches through EMIS and Ardens and you will make patient appointments via AccuRx, telephone, email or postal invites.

You will undertake QOF/IIF checks to ensure patients are followed up with appointments, patients attendance and correct clinical coding.

Creating and adding EMIS sessions and assist with slot mapping.

NB this position is practice based and not remote or hybrid working.

Job description

Job Summary

To undertake all necessary contract administration to ensure the Practice maximises its income from the Quality and Outcomes Framework and enhanced services contracts. Gold standard patient care by running searches and monitoring appointment availability and uptake, regularly producing reports for the Practice Manager.

The following are the core responsibilities of the QOF Administrator. There may be, on occasion, a requirement to carry out other QOF related tasks when required.

Work alongside the Practice Manager & Operations Manager to ensure planning for theQOF year and management of all chronic disease recalls

Create searches via Ardens for QOF and ad hoc

To deal with all aspects of income generated appointments

Run reports and manage bookings of health monitoring and disease registers

Run reports and manage bookings for Child immunisations

Run reports and producing QOF lists to invite and recall patients in for QOF reviews under the allocated long-term conditions (LTC)

QOF related Tasks / Docman / Emails

Responsible for creating and adding clinical templates to EMIS ensuring annual leave is checked prior to adding using the calendar on Practice Index

Assist with slot mapping

Coding informed dissent for QOF and coding on Docman for birth recall

Secondary Responsibilities

In addition to the primary responsibilities, the role holder may be requested to:

Producing reports for the Practice Manager when requested

This document may be amended following consultation with the post holder, to facilitate the development of the role, the practice and the individual. All personnel should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the practice.

About us

Meadowside Medical Centre priorities are to deliver high-quality care focused on the needs of the patient, to provide a positive supportive working environment for our team and to create a sustainable practice at the heart of the community.

We are a busy practice with a population list size of 8600 patients. We have a clinical team of 3 GP Partners, 4 Salaried GPs, 1 Advanced Nurse Practitioner, 3 Practice Nurses, 1 Associate Practitioner and 1 Healthcare Assistant.

We are a friendly and cohesive team committed to working together in a happy and supportive working environment in which our team are strongly encouraged to realise their full potential. We welcome new ideas and actively encourage personal and professional development at all levels.

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