GP Medical ReceptionistNHS

Job summary

An opportunity has arisen for a medical receptionist to join our friendly and supportive surgery team.

The successful candidate will enjoy working with people and be able to maintain a calm and professional approach whilst working in a busy and intense environment. Excellent communication, organisation and interpersonal skills are essential.

Main duties of the job

This is a permanent post for 23.5 hours per week with shifts between 8am and 6.30pm. Candidates will need flexibility to provide additional cover in the event of colleague absence and occasional Saturday mornings will be required on a rota basis.

Job description

The Receptionist will be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting and directing patients, the effective use of the appointment system, booking appointments, the processing of information (electronic and hard copy) in a timely manner and in accordance with current policies, assisting patients as required and supporting the administration team with patient registration.

Our reception team acts as the central point of contact for patients. Receptionists are responsible for the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary agencies such as secondary care and community service providers.

The post-holder will be an integral part of the general practice team.

About us

We offer a competitive salary, generous annual leave entitlement, and our staff are eligible for the NHS pension scheme.